Jan 16, 2025
eNews
Credit managers grapple with unresponsive, defunct customers
Credit professionals across industries have a lot in common, from their deftness with numbers to their careful evaluations of risk factors. One shared frustration among credit managers is an unresponsive customer, whether it’s a customer who has suddenly gone radio silent or one you’ve spent weeks trying to get in touch with, only to be met with a voicemail.