Apr 16, 2026
eNews
What to do when your customer gets acquired: Your next steps to secure collection rights
Acquisitions bring about significant changes for companies, often involving major shifts in ownership, leadership and culture. Companies may experience restructuring to increase efficiency, integrating technology or talent, changing reporting structures and altering customer services. Typically, there is no disruption to the order-to-cash cycle. However, contacts may change, making it more challenging for credit managers to stay in communication and collect payment.