Tag: Technology

Navigating customers’ online portals can be challenging enough as is, but when it comes to managing customers internationally, confusion can increase exponentially. As larger companies increasingly rely on online portals to handle billing and invoicing, credit managers may find themselves devoting more time to learning exactly how they fit into these systems.

As more credit department functions transition to online platforms, credit professionals may find themselves working with customers to find the best way to transition away from traditional payment methods towards more streamlined online platforms.

Business-to-business (B2B) credit has come a long way from 30 years ago. Back then, you either had to make a phone call, mail a letter or knock on someone’s door to conduct business. Nowadays, credit professionals can work virtually from anywhere, holding virtual meetings, emailing documents and sending messages instantaneously.

window.jotformEmbedHandler(“iframe[id=’JotFormIFrame-260884071452155′]”, “https://form.jotform.com/”)

In credit management, your day-to-day work varies. One day you might spend hours determining the best terms for a customer with a rocky credit history while on others you might be settling a mounting pile of disputes. No matter what the day brings you, data is likely playing an important role in how you make those tough credit decisions.

Artificial intelligence has quickly evolved from a buzzword to a daily operational tool. Credit departments across construction, distribution and manufacturing are feeling the shift. Whether teams are interpreting payment behavior, communicating with contractors or supporting sales and operations, AI is helping credit professionals work faster and smarter.