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Jul 12, 2024
Blog
🎙️ On today’s episode of NACM’s Extra Credit podcast … As a new credit manager, understanding antitrust laws is key for safeguarding your company’s interests and ensuring compliance. These laws are designed to promote fair competition and prevent practices that can harm other businesses.

Jul 11, 2024
Blog
Advancing in your career involves a continual pursuit of greater achievements. NACM’s six-level Professional Certification Program for credit professionals is tailor made to educate and sharpen their skills, enabling them to stand out both in their company and their field.

Jun 20, 2024
Enews
Peter Drucker, ‘the father of management,’ famously said, “The most important thing in communication is hearing what isn’t said.” Feedback remains essential to continuous improvement and competitiveness. However, current feedback systems are broken and disliked by both managers and employees. They focus on the past, feel reproachful and often lack problem-solving opportunities.

Jun 20, 2024
eNews
Imagine having unrestricted access to a treasure trove of expertise, insights and cutting-edge industry knowledge right at your fingertips. Unlock a world of knowledge and professional growth for all employees, all-year round with NACM’s Unlimited Webinar Program.

May 30, 2024
eNews
Outsourcing is a common business practice among companies that use external providers to complete business processes and tasks. Outsourcing became a recognized business strategy in the 1990s as companies shifted the responsibility of some in-house processes to outside firms. Some companies use a shared services model, staffed by their employees, where like business functions are consolidated into a single unit that operates as its own entity to deliver services to the entire organization.

May 23, 2024
enews
Whether it’s about the latest technology or providing a thorough understanding of their terms and conditions, credit professionals are always striving to keep their customers well-informed and educated. Why it matters: Counseling or educating your customers not only shows that you value them, but it enhances trust, business performance and professional reputation. What they’re saying: Counseling or educating customers during the onboarding process is vital, as it shapes the customer relationship and future credit decisions. Brittany Yvon, CBA, CICP, credit manager at OMG, Inc. (Agawam…

May 8, 2024
Blog Post
Credit professionals must consistently learn to advance their careers, whether through on-the-job training and experience or formal education, supported by their company’s assistance. By earning designations through NACM’s Professional Certification Program, credit professionals can learn and enhance their skillset in various aspects of B2B credit.

Apr 24, 2024
Blog Post
The goal for B2B credit managers is to wisely offer credit to customers, minimize nonpayment risk and foster business relationships. It is through NACM’s Professional Certification Program, that credit professionals are able to learn or re-educate themselves on various aspects of trade credit, becoming a more efficient credit leader in the process.