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Tag: Leadership

Jun 4, 2026

Inheriting a credit team: A leadership transition

Imagine you’re a sports coach stepping into a new role at a different school. After just your first week, you quickly realize that some changes need to be made. But as you begin adjusting, the team isn’t responding the way you had hoped—and you find yourself asking, what am I doing wrong?
May 28, 2026

Training across department lines

The credit department’s everyday work touches on every part of a company, from the sales team to the IT department. Naturally, when those inter-departmental bonds are strong, the work in credit can be a lot easier. Cross-training is a valuable tool that helps the credit team develop an understanding of how each department runs.
May 21, 2026

Leadership beyond titles: Lead from where you are

Credit professionals play a vital role that goes far beyond managing accounts. Their decisions and insights influence cash flow, customer relationships, risk management and cross-departmental collaboration. Credit practitioners touch nearly every aspect of their organization. 
May 14, 2026

Creating customer relationships over transactions

To those outside the industry, business-to-business credit management can appear cut and dry. Bound by a strict financial agreement, a company sells a product or service on credit terms to a company that agrees to make payments until the debt is cleared.
Apr 30, 2026
eNews

Preparing the next generation of credit leaders

When a credit professional retires or leaves a company, the organization is not just losing a valuable team member—it is often losing unparalleled knowledge and expertise. Transferring what took years to learn requires time, patience and a willingness to share and receive.
Mar 5, 2026
eNews

Getting to know NACM President Steve Shivak, CAE 

This week marks the start of Steve Shivak, CAE, as president of NACM National, succeeding Robin Schauseil. Shivak joins NACM with decades of experience leading national and global professional organizations, most recently serving as the CEO of the International Society of Explosives Engineers.
Feb 26, 2026
eNews

Meet NACM’s New President: Steve Shivak, CAE

The National Association of Credit Management (NACM) is pleased to announce that Steve Shivak, CAE, will assume the role of President effective March 2, 2026. Following an exhaustive search led by a professional recruiting firm, the NACM Board of Directors selected Steve to lead the organization into its next chapter of growth and innovation.