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Jul 10, 2024
Imposter syndrome is a psychological phenomenon that causes high-achieving individuals to doubt their own skills, ability, intellect or accomplishments. Though it may seem arbitrary for career-oriented, high-performing professionals to question their own abilities, self-doubt doesn’t discriminate.

Jun 27, 2024
In today’s fast-paced business world, multitasking has become a key skill for professionals across industries. Multitasking is the ability to perform multiple tasks at the same time. It can sometimes look like juggling meetings or handling various projects both big and small.

Jun 20, 2024
Peter Drucker, ‘the father of management,’ famously said, “The most important thing in communication is hearing what isn’t said.” Feedback remains essential to continuous improvement and competitiveness. However, current feedback systems are broken and disliked by both managers and employees. They focus on the past, feel reproachful and often lack problem-solving opportunities.

Jun 13, 2024
Outstanding leaders provide guidance, motivation and direction, acting as the bedrock of organizational advancement and expansion. NACM strives to find emerging credit leaders capable of reshaping and advancing their organizations and the credit industry as a whole. Brian Wallace, director of corporate credit at N.B. Handy Company (Lynchburg, VA), is a prime example of an emerging leader as this year’s co-recipient of NACM’s Emerging Leader Award, which recognizes budding leaders who share their vision, inspiring others with their force of purpose and astounding insights. “I’m deeply hon…

Jun 6, 2024
De-escalating customer conflicts is a routine part of the job for trade credit managers. Why it matters: Understanding and effectively managing customer conflict is vital because it directly influences a business’s financial well-being, reputation, and overall trajectory.

May 29, 2024
Blog Post
In every industry, exceptional leaders offer direction, inspiration and guidance, serving as the cornerstone of organizational progress and growth. But leadership goes beyond leading from the front—it amplifies new voices, fresh perspectives and untapped potential.

May 23, 2024
Job satisfaction is the key driver of positive results. If an employee likes their job and all it has to offer them, they will stay loyal to the company. But job satisfaction can be broken down into many layers—and what one employee puts at the top of their list could be completely opposite of their colleague.