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Tag: Payment Delays

Apr 9, 2026
eNews

Using metrics as a root cause analysis and customer service tool

Payment delinquency is a common but costly reality for credit professionals. Although cash flow issues are the primary cause of payment delays, sometimes the fault lies with internal inefficiencies on the servicing company’s end. Distinguishing between the two causes can help determine who is responsible for the delay and how to respond.
Oct 31, 2024
eNews

The frightening truth about year-end payment delays

As year-end approaches, credit professionals face a familiar haunting: customers suspending payments and disappearing into the night, causing cash flow challenges just when stability is needed most. From dodging payments to “ghosting” invoices, slow-paying customers can turn the year-end into a horror story for credit teams.
Sep 6, 2024
Week in Review

Payment delays in India are increasing

Prime Minister Narendra Modi has praised India’s ongoing impressive economic performance, highlighting that the country is once again poised to lead the ranking of the ten fastest-growing major economies in 2024.