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For recipient of the Certified International Credit Professional (CICP), Misty Menashe, CBA, CICP, credit and collections supervisor at LaCrosse Footwear, Inc. (Portland, OR), taking the International Credit & Risk Management Online Course (ICRM) revealed new facets of trade credit while strengthening her broader knowledge of business credit.

Despite having 15 years of experience in credit, Yvonne Garcia, CBA, area credit manager at Minka Lighting/Ferguson (Corona, CA), decided to further her education through the Credit Business Associate (CBA) certification to strengthen her knowledge of credit and collections—a decision fully supported by her employer.

For David Escobar, CCE, CICP credit and collections manager, North America at Evapco, Inc. (Taneytown, MD), earning his Certified International Credit Professional (CICP) designation, one of the six prestigious certifications comprising NACM and FCIB’s Professional Certification Program, was a definite advantage.

For Harris Katz, CBA, senior accounts receivable analyst at TD Synnex (Clearwater, FL), earning his CBA designation helped him properly adjust to the world of credit management.  

In business-to-business credit management, credit professionals are constantly moving on to the next task, role or person. This continuous movement keeps them agile, helping them think on their feet and solve problems just as quickly.  

Growth is never linear. Even if two people take the same path, they may arrive at different places. At NACM, we keep this in mind when supporting our members through their professional certification journeys. 

Credit management is often seen as a hands-on, learn-as-you-go profession. Most professionals describe falling into it with little idea of what to expect, only to quickly realize they’re exactly where they need to be. But this profession isn’t for the faint of heart. It requires grit, genuine passion and a specific kind of know-how—best attained by earning a professional certification. 

For Erica Burke, CBA, manager, credit and collections at Superior Essex International LP (Fort Wayne, IN), her desire to learn and grow sparked a journey toward the Credit Business Associate (CBA) designation.

The role of credit professionals has never been more important. Through various economic challenges and industry changes, credit teams have led initiatives, improved operations and made strategic decisions to mitigate risk.