Tag: KPI

For many credit departments, the pursuit of stronger practices and better performance is a constant and ongoing effort. As economic and market trends fluctuate, the need for improvement only grows. Through benchmarking—comparing business processes and performance metrics to industry bests and best practices—credit teams are better positioned to achieve refinement.

Days Sales Outstanding (DSO) is the most frequently reviewed key performance indicator (KPI) by upper management, representing the average number of days it takes a company to convert its accounts receivable (AR) into cash.