Tag: Best Practices

On today’s episode of Extra Credit…Credit scoring models offer credit managers a structured framework to assess customer creditworthiness, allowing for more confident credit decisions.

Earning a designation through one of NACM’s Professional Certification Programs can help credit managers across industries navigate career changes and promotions. For Michael Pica, CBA, CICP, credit and collections manager at Civil and Environmental, Inc. (Moon Township, PA), the journey to earning his Credit Business Associate (CBA) designation saw him through the transition to a new job.

On today’s episode of Extra Credit…Credit professionals are no strangers to mistakes—whether it’s making hasty decisions, overlooking fraudulent activity or miscommunication. Regardless of where you are in your career, learning from your mistakes can help you lead others more effectively and grow as a professional.  

B2B credit management requires a specific type of professional. Not only must they be knowledgeable and skillful in various aspects, but they must be proactive in their learning. NACM’s six-level Professional Certification Program allows credit professionals the opportunity to deepen their knowledge and enhance their skills in B2B credit. 

Most credit tasks, from reviewing accounts to managing collections to handling disputes, are inherently time-consuming due to their complexity. These tasks require a keen eye for detail, often involving manual processes, multiple data points and regular follow-ups, all of which can drain resources and slow down overall efficiency. 

On today’s episode of Extra Credit…Most credit tasks, such as reviewing accounts, managing collections, customer research and handling disputes, are inherently time-consuming due to their complexity and the need for attention to detail.

Retirement is one of the most significant decisions in a professional’s life, and for credit managers, it comes with its own set of unique challenges. The transition from an active career to retirement requires careful planning and thoughtful consideration of numerous factors—from financial stability to passing the torch to the next generation of leadership.

Among the core responsibilities of a credit professional is the credit approval process, enabling a business to assess a customer’s creditworthiness, minimize the risk of bad debt and make informed decisions about extending credit. For larger credit requests or riskier customers, the decision may need to be reviewed by senior management or a credit committee to ensure alignment with the company’s risk tolerance.

Nicole Anderson, CBA, credit account specialist II at Apogee (Owatonna, MN), earned her Credit Business Associate (CBA) designation due to her passion for learning. “I knew the CBA would help me improve in my role as a collector,” she said. “It shows I’m willing to invest the time and effort to become a better, more valuable employee.”