Tag: Benchmarking

For many credit departments, the pursuit of stronger practices and better performance is a constant and ongoing effort. As economic and market trends fluctuate, the need for improvement only grows. Through benchmarking—comparing business processes and performance metrics to industry bests and best practices—credit teams are better positioned to achieve refinement.

Salary benchmarking surveys are an important guidebook for any profession, as they track how individuals are compensated in their roles across different experience levels, industries and locations. Joining together, NACM Affiliates urge members to participate in their Credit Professionals Compensation Survey citing that participation will lead towards building an important and invaluable community resource.

Benchmarking has long been a part of the credit management playbook. Tracking key performance indicators (KPIs) like days sales outstanding (DSO), bad debt to sales or average days delinquent (ADD) is standard practice in many credit departments.