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Nov 21, 2024
eNews

Automation in action: Build, buy or blend?

As the B2B automation market expands, credit managers have access to a broad range of solutions and service providers to meet their challenges and diverse needs. While the abundance of options may seem daunting, it opens the door to finding a solution that can either complement an existing system or stand on its own.
Nov 21, 2024
eNews

As automation grows, are credit managers losing essential skills?

New technology has transformed the credit management profession. From automated collections to data processing, the day-to-day work of a credit manager today stands in stark contrast to the workflow only a decade ago, as credit managers increasingly rely on new software to make more efficient credit decisions.
Nov 21, 2024
eNews

Facing your first customer bankruptcy filing

For a B2B credit manager, the news that a customer has filed for bankruptcy can feel like a gut punch—especially the first time it happens. It’s a painful and unavoidable reminder of the unpredictability of business and the risks that come with extending credit.
Nov 21, 2024
eNews

Leading during stressful times

It’s hard to avoid stress in the workplace—whether it’s current events weighing on you or new leadership in your office creating tension, stress can pop up at any place or time. For managers, it can be hard to lift spirits when office morale is stifled by external and internal stressors outside your control, but it is undeniably important. 
Nov 20, 2024
Blog

Certifications are the key to success 

Whether you’re new to the profession or changing careers, education is vital for success in credit management. With NACM’s six-level Professional Certification Program, credit professionals of all levels can broaden their knowledge and sharpen their skill set to progress in the B2B credit field. 
Nov 14, 2024
eNews

Retailers brace for a shorter holiday shopping season

With only 40 shopping days left until Christmas, it’s looking like this holiday shopping season will be a bit different from the past few years. With less time between Thanksgiving and Christmas than normal, customers will be packing a lot of their holiday shopping in a shorter period of time.