Automation and technological advancements have gained a significant presence in everyday credit processes—whether to provide easier ways to receive payments, communication with customers or overall efficiency. However, technological innovations always come with risk.

Breakthroughs in technology over recent decades have ranged from the World Wide Web and personal computers to wireless phones and now apps for everything; all transforming the world we all once knew. Oftentimes, new discoveries and advancements are met with skeptical thoughts.

Professional and personal matters can be hard to balance throughout life—especially when you want to show up authentically in each aspect. NACM’s Professional Certification Program allows credit professionals to elevate their career while still maintaining a work-life balance.  

On today’s episode of Extra Credit, we delve into the evolving landscape of the invoice-to-cash process and explore how automation and artificial intelligence are reshaping credit management.

South Africa, Africa’s largest economy with a GDP over $373 billion, faces significant challenges despite its former promise of stability. Their economy contracted by 0.1% in the first quarter of 2024, dragged lower by manufacturing, mining and construction.

As a new credit manager, understanding antitrust laws is key for safeguarding your company’s interests and ensuring compliance.

Late payments can be a headache for even the most successful businesses in any industry—putting cash flow, customer relationships and business costs at risk. While most companies use late fees or other penalties to encourage their customers to timely pay, early payment discounts can also be a successful strategy to ensure timely (or early) payments.

In the dynamic field of B2B credit management, establishing your credibility and showcasing your expertise is essential. One of the most recognized ways to achieve this is by earning a Professional Designation from the National Association of Credit Management (NACM). However, the journey to certification can feel daunting, with numerous paths and options available.

Many parts of the country, including Washington D.C., are experiencing the hottest summer on record. But nowhere is this truer than on the Presidential campaign trail.