🎙️ On today’s episode of NACM’s Extra Credit podcast … Job satisfaction is the key driver of positive results. If an employee likes their job and all it has to offer them, they will stay loyal to the company.

NACM’s Credit Managers’ Index (CMI) improved 2.6 points to 54.4 in May, regaining ground from last month. Why it matters: The CMI has showed no clear trend of improvement or decline in the last two years since the world emerged from the pandemic, but business outlook remains pessimistic.

Credit professionals in the B2B industry have a wide range of responsibilities in their role. Whether you are a credit analyst, credit manager, risk analyst, or any synonymous title to those listed—there are a few aspects that all professionals in credit have in common: assessing creditworthiness, mitigating risk and optimizing company sales.

Credit holds temporarily suspend or reduce credit limits for customers who miss payments or exceed their credit limit. Why it matters: Although often used as a last resort, implementing credit holds is necessary as it aids in mitigating risk, ensuring financial stability and maintaining positive customer relationships.

Outsourcing is a common business practice among companies that use external providers to complete business processes and tasks. Outsourcing became a recognized business strategy in the 1990s as companies shifted the responsibility of some in-house processes to outside firms. Some companies use a shared services model, staffed by their employees, where like business functions are consolidated into a single unit that operates as its own entity to deliver services to the entire organization.

In every industry, exceptional leaders offer direction, inspiration and guidance, serving as the cornerstone of organizational progress and growth. But leadership goes beyond leading from the front—it amplifies new voices, fresh perspectives and untapped potential.

Obtaining certifications has become one of the most efficient ways to get started in or level up in your career. Credit professionals who go beyond the standard when earning their designation have the chance to earn a Designation of Excellence Award, created to honor designation holders at four distinct levels: the Credit Business Associate (CBA), Certified Business Fellow (CBF), Certified Credit and Risk Analyst (CCRA) and Certified Credit Executive (CCE). Each honoree has an unrelenting pursuit of excellence through enhanced and improved knowledge. Equally important is the desire to share…

A long-running domestic political battle over controversial judicial reforms receded into irrelevance on October 7, the date on which Hamas militants based in the Gaza Strip launched a coordinated assault on mostly civilian targets inside Israel that resulted in more than 1,100 deaths and the capture of more than 250 hostages. Under the direction of a special war Cabinet that includes Benny Gantz, a former head of the IDF and the leader of the opposition National Unity, which joined an expanded emergency government, Israel initiated a scorched-earth ground invasion inside Gaza in late October.