Tag: Leadership

Leadership is not just a title; it’s a commitment to steering the course of an industry that is ever evolving. The National Association of Credit Management (NACM) proudly introduces its newly appointed chair, a seasoned professional with a proven track record of excellence … JoAnn Malz, CCE, ICCE, director of credit, collections and billing at The Imagine Group LLC (Shakopee, MN). As a dedicated credit professional and NACM member, Malz has big plans and a strategic vision for the future of the industry and our association.

In a year marked by innovation, resilience and dynamic shifts in the B2B credit profession, the National Association of Credit Management (NACM) has been at the forefront, delivering a wealth of insightful content and expertise. As we bid farewell to 2023, it’s time to reflect on the profound impact of NACM’s contributions—articles, webinars, podcasts, white papers and more—that have guided credit managers through challenges, uncovered opportunities and set the pace for success. Join us on a journey through the pivotal moments and top-notch insights from 2023.

New Year’s resolutions often symbolize a fresh start and a commitment to improvement—a chance to become the best version of yourself in both your personal and professional lives. As we approach the New Year, credit managers are presented with limitless opportunities for growth and success.

As businesses navigate through dynamic economic landscapes, the significance of credit managers as strategic leaders cannot be overstated. Their role extends far beyond managing credit; they are the guardians of financial stability, charting courses through uncertainties and steering organizations toward sustainable growth.

Public speaking—the ability to articulate ideas and topics to public audiences—is a skill that every professional should master. But the fear of public speaking is more common than you’d think. Even the most seasoned business professionals still get clammy hands or nervous sweats when presenting a speech. In fact, 75% of the population has a fear of public speaking; but, why?

In the ever-changing industry of B2B credit management, credit professionals are expected to stay informed and increase their credit knowledge to advance in their career—after all, knowledge is power. By attending NACM’s Graduate School of Credit and Financial Management (GSCFM), a hybrid program that covers four essential business and professional growth disciplines: Advanced Financial Statement Analysis, Legal Environment of Credit, Advanced Negotiations and Leadership, credit professionals will have the essential tools to excel in their career and become a master in their field.

Imagine having unrestricted access to a treasure trove of expertise, insights and cutting-edge industry knowledge right at your fingertips. Unlock a world of knowledge and professional growth for all employees, all-year round with NACM’s Unlimited Webinar Program.

Every journey to success begins with education. Whether you aspire to secure a significant promotion, a raise or greater respect in the credit industry, it’s crucial to demonstrate your dedication to your profession. NACM’s Professional Certification Program is a way for credit managers to elevate their careers and showcase their expertise. An independent study of NACM members revealed those who hold certifications average 6% higher salaries than those who do not, and many credit managers hold more than one certification.

Burnout has become a corporate vampire, draining the life out of employees through emotional exhaustion and lost productivity. By understanding the causes of and the preventative measures for burnout, credit professionals can maintain the physical and mental well-being of their credit team as well as improve performance in the workplace.