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Apr 18, 2024
eNews
Every iconic superhero knows their strengths and weaknesses—and the best leaders are no different. Unleash your leadership potential and discover your own powers, whether you have the agility of Spider-Man, the wisdom of Yoda or the intellect of Batman.

Mar 21, 2024
eNews
Most decisions require careful consideration before reaching a conclusion because all decisions have consequences. When it comes to business decisions, there’s a lot more at stake because of the potential impacts on the financial health of the company and the risk that comes with making the wrong choice.

Mar 7, 2024
enews
One-on-one meetings offer a special forum for detailed discussions and personalized support. However, few organizations offer comprehensive guidance or training for managers to hold these individual employee meetings.

Feb 22, 2024
Leadership serves as a catalyst for change, knowledge and growth. Leaders are individuals with a wide range of expertise providing guidance to those around them—and in the workplace, it’s crucial to earn the respect and trust of your employees. But this doesn’t happen overnight. Mutual trust and respect develop over time. Several layers exist to get to the core of how your team functions both together and individually, which is why psychology plays a significant role in leading effectively.

Jan 18, 2024
Conflict is unavoidable. It can arise at any moment in your personal life and professional settings, whether between peers or even within yourself. But what do you do when conflict crosses over the line of leadership?

Jan 18, 2024
In today’s workplace culture, staff needs to know they matter and that they make a difference. Every member of a company wants their voice to be heard and more importantly, want their work and their presence to be valued. It can be a challenge to make everyone on the team feel appreciated, especially in larger teams, as everyone has their own way of feeling appreciated. Why it Matters: By learning about the different ways you can show appreciation for others, you not only improve your employee’s confidence, but make for a more efficient credit team.

Jan 11, 2024
Leadership is not just a title; it’s a commitment to steering the course of an industry that is ever evolving. The National Association of Credit Management (NACM) proudly introduces its newly appointed chair, a seasoned professional with a proven track record of excellence … JoAnn Malz, CCE, ICCE, director of credit, collections and billing at The Imagine Group LLC (Shakopee, MN). As a dedicated credit professional and NACM member, Malz has big plans and a strategic vision for the future of the industry and our association.