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Tag: Leadership


Aug 21, 2025
Blog
To help professionals succeed in this demanding field, NACM and FCIB’s Professional Certification Program offers a structured path to develop core competencies. With six designations available, the program provides the knowledge base and tools necessary for long-term success in credit management. 

Jul 31, 2025
eNews
Good leadership is like a relay race—those who pass the baton to the next runner ensure that the whole team keeps moving forward. In the credit industry, where much of the expertise comes from hands-on experience, leaders have a responsibility to actively fill knowledge gaps and guide newer credit professionals. 

Jul 3, 2025
eNews
As a credit professional, conflict comes with the territory of credit management; you can’t always avoid it. It becomes even more challenging when customers are being uncooperative or responding with aggression. In these situations, credit professionals can either react emotionally or take a strategic approach to work toward a solution that benefits both the customer and the business. 

Jul 2, 2025
Blog
For Heather Re-DeGunia, CBF, CCRA, senior credit representative at Ag Processing, Inc. (Omaha, NE), earning her Certified Credit and Risk Analyst (CCRA) designation provided a strong foundation in financial statement analysis, including how to properly evaluate and interpret financial data.

Jun 18, 2025
Blog
Credit professionals do more than manage risk and protect their companies’ bottom lines, they often serve as mentors, leaders and changemakers. Today, we celebrate those who not only excel in their own careers but also uplift others along the way. These credit professionals make a lasting impact on the people and organizations around them. We’re proud to recognize Michelle Riepe, CCE, credit support manager at Ben E. Keith Company (Fort Worth, TX), recipient of the GSCFM Student Leader Award from NACM’s National Honors and Awards Program.  

Jun 11, 2025
Blog
Tracy Mitchell, CBA, director of accounts receivable at Trinity Logistics (Seaford, DE) is this year’s recipient of the CBA Designation of Excellence Award, granted to credit professionals who have both attained the Credit Business Associate (CBA) and shown a commitment to excellence through continuous learning and sharing knowledge by speaking, teaching or mentoring.

May 22, 2025
eNews
The ability to lead exists in all of us. You don’t need a title to make an impact—it’s about how you show up. But what sets great leaders apart from average ones? Over the past year, we’ve navigated economic uncertainty, from supply chain disruptions to looming trade war threats. During times like these, teams are looking to their leaders for direction.

Apr 4, 2025
Blog
Being a leader is hard but leading during stressful periods where internal or external stressors seem to add pressure to your credit team can be even harder. Whether your company is undergoing a merger that throws everyone’s day-to-day work through a loop or economic instability brings added stress to everyone’s days, workplace challenges can pop up at any moment. But what can leaders do to ease tensions and calm their credit teams?