Tag: Business Practices

From negotiating bedtimes with children to negotiating the price of a new car, negotiation—a strategic discussion aimed at reaching a mutually beneficial agreement—plays a key role in many aspects of life.

In person customer visits, face-to-face meetings between a representative from your company and your customer at their location, are becoming less common. Video conferencing platforms like Zoom and Microsoft Teams have reshaped how businesses interact with customers, providing more convenient and cost-effective solutions.

When considering the work of a credit manager, it is impossible to overstate the importance of interdepartmental communication, especially when it comes to the relationship between credit and sales. While the two departments work in tandem, with the sales team securing customers the credit team will then manage, in some offices, the two can be a bit isolated. 

Senate Bill 1286 (SB 1286), signed into law by California Governor Gavin Newsom on Sept. 24, 2024, will extend existing consumer debt collection protections in the state to small businesses and to the collection activities of business debt.

As a B2B credit manager, you have likely worked with a diverse range of customers, from small local businesses to expansive national chains. But venturing into the realm of federal government contracts presents a new set of challenges.

Escheatment is the legal process of transferring unclaimed or abandoned property to the state such as bank accounts, uncashed checks, credit balances or other funds that have not been claimed by customers or vendors within a specified period.

As a new credit manager, understanding antitrust laws is key for safeguarding your company’s interests and ensuring compliance.

In B2B transactions, trade credit allows customers to purchase what they need and pay at a later date. It’s an effective way to make and collect on sales for businesses. Though it allows flexibility, the reality of extending a line of credit exposes any business to potential risk when lending to new customers. Determining creditworthiness of a customer is one of the basic, yet essential principles in credit—and reflects how likely a customer will pay back a line of credit. It’s an important assessment to make in the process of dealing with any customer, current or new. So, here’s how to ass…