Tag: Best Practices

On today’s episode of Extra Credit…From handling customer disputes to managing cases of bankruptcy, credit professionals are often faced with high-stress situations. However, prolonged stress can lead to burnout, particularly during the year-end when workloads intensify.

For a B2B credit manager, the news that a customer has filed for bankruptcy can feel like a gut punch—especially the first time it happens. It’s a painful and unavoidable reminder of the unpredictability of business and the risks that come with extending credit.

Whether you’re new to the profession or changing careers, education is vital for success in credit management. With NACM’s six-level Professional Certification Program, credit professionals of all levels can broaden their knowledge and sharpen their skill set to progress in the B2B credit field. 

Over the past 25 years, businesses have increasingly moved from paper-based invoicing to digital and automated invoicing systems. The shift suggests that the invoicing process will eventually be completely paperless.

Having spent just two years in the credit field, Melinda Parrish, CBA, credit manager at Archer Daniels Midland Company (Decatur, IL), earned her Credit Business Associate (CBA) to increase her knowledge in the credit world. “I figured if I was going to take classes, I might as well be working towards a certification at the same time,” she said. 

On today’s episode of Extra Credit…Year-end slowed or delayed payments have become common practice for businesses. Mastering strategies to handle these slow payers will keep cash flowing and risk at bay as you close out the year. Here’s your survival guide to tackling year-end collections so you can ward off any cash flow scares.

A personal guarantee, a legal commitment where an individual pledges to cover the business’s debts if the promise to pay an obligation is broken, has become a significant tool in the credit industry.

Deciding when to write off an account as bad debt is one of the most challenging calls that credit managers face.

As year-end approaches, credit professionals face a familiar haunting: customers suspending payments and disappearing into the night, causing cash flow challenges just when stability is needed most. From dodging payments to “ghosting” invoices, slow-paying customers can turn the year-end into a horror story for credit teams.