Credit professionals across industries have a lot in common, from their deftness with numbers to their careful evaluations of risk factors. One shared frustration among credit managers is an unresponsive customer, whether it’s a customer who has suddenly gone radio silent or one you’ve spent weeks trying to get in touch with, only to be met with a voicemail.

Determining a customer’s creditworthiness is a key responsibility for credit professionals, but the process is complicated by the legal obligations of the Equal Credit Opportunity Act (ECOA) and Regulation B.

B2B credit management is a multi-faceted field that requires a diverse knowledge base and skill set. One of the fundamental requirements for credit managers is a strong understanding of business credit.

Earning a designation through one of NACM’s Professional Certification Programs can help credit managers across industries navigate career changes and promotions. For Michael Pica, CBA, CICP, credit and collections manager at Civil and Environmental, Inc. (Moon Township, PA), the journey to earning his Credit Business Associate (CBA) designation saw him through the transition to a new job.

At the start of 2025, Egypt faces intense balance-of-payment pressures from the past year.

On today’s episode of Extra Credit…Credit professionals are no strangers to mistakes—whether it’s making hasty decisions, overlooking fraudulent activity or miscommunication. Regardless of where you are in your career, learning from your mistakes can help you lead others more effectively and grow as a professional.  

Credit professionals are no strangers to mistakes—whether it’s making hasty decisions, overlooking fraudulent activity or miscommunication.

Taking on an international account can be intimidating, especially if you’ve never encountered global financial statements before. To best mitigate risk and build a strong relationship with your international customers, it is important to understand how and why their financial statements might look a bit different.

Congress came back to Washington on Jan. 3 to officially swear-in Members for the 2025-26 cycle. This was also President Trump and Speaker Johnson’s first real test of their razor-thin majority–could Republicans avoid another debacle in their efforts to elect the next Speaker of the House? The answer was a tepid ‘yes’.