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Dec 5, 2024
eNews
From handling customer disputes to managing cases of bankruptcy, credit professionals are often faced with high-stress situations. However, prolonged stress can lead to burnout, particularly during year-end when workloads intensify.

Dec 5, 2024
eNews
Among the core responsibilities of a credit professional is the credit approval process, enabling a business to assess a customer’s creditworthiness, minimize the risk of bad debt and make informed decisions about extending credit. For larger credit requests or riskier customers, the decision may need to be reviewed by senior management or a credit committee to ensure alignment with the company’s risk tolerance.

Dec 5, 2024
eNews
NACM’s Credit Managers’ Index (CMI) hit a 26-month high in November, jumping 2.4 points to 55.3. “The strength in the index comes primarily from improved sales revenue, but dollars collected on due and past-due invoices also improved markedly as did the dollar amount of credit extended,” said NACM Economist Amy Crews Cutts, Ph.D., CBE.

Dec 4, 2024
Blog
Jonathan Chandler, CBF, CICP, senior credit analyst at Wonderful Pistachios & Almonds (Lost Hills, CA), earned his Credit Business Fellow (CBF) designation to stay informed and enhance his understanding of the legal aspects of credit, with the long-term goal of pursuing the esteemed Certified Credit Executive (CCE) designation. 

Dec 2, 2024
“I knew what he was going to say the moment he walked into my office,” Joe told me. He was reeling from the resignation of Alex, his top performer, who a competitor recruited to a VP job with a seat in the C-suite. Joe desperately needed to vent, and as luck would have it, we were scheduled for our weekly coaching discussion the same day he received the news.

Nov 27, 2024
Blog
Nicole Anderson, CBA, credit account specialist II at Apogee (Owatonna, MN), earned her Credit Business Associate (CBA) designation due to her passion for learning. “I knew the CBA would help me improve in my role as a collector,” she said. “It shows I’m willing to invest the time and effort to become a better, more valuable employee.”