There are many benefits to pursuing a designation through each one of NACM and FCIB’s six Professional Certification Programs.

The Mexican economy holds steady, but fluctuating currency value and mounting international pressure weigh on Latin America’s second largest economy.

As a credit professional, conflict comes with the territory of credit management; you can’t always avoid it. It becomes even more challenging when customers are being uncooperative or responding with aggression. In these situations, credit professionals can either react emotionally or take a strategic approach to work toward a solution that benefits both the customer and the business. 

A new law in California went into effect July 1, increasing regulations on business-to-business transactions by broadening consumer protection laws to include the commercial debts of small businesses. While credit professionals with customers in California are familiar with the RFDCPA, the newly expanded scope of the law places commercial creditors in unfamiliar terrain, prompting the need to reconsider California debt collection practices.

NACM’s seasonally adjusted combined Credit Managers’ Index (CMI) for June 2025 deteriorated 0.6 points to 54.1. “The CMI continues to show resilience in the face of great economic uncertainty in the U.S., and globally,” said NACM Economist Amy Crews Cutts, Ph.D., CBE.

For Heather Re-DeGunia, CBF, CCRA, senior credit representative at Ag Processing, Inc. (Omaha, NE), earning her Certified Credit and Risk Analyst (CCRA) designation provided a strong foundation in financial statement analysis, including how to properly evaluate and interpret financial data.

At the start of the year, the Chilean economy faced rising inflation, external risks and political instability. Despite these challenges, there was hope for recovery, and by May, the economy had performed better than expected, supported by increased domestic demand.

Years ago, while working for an electrical wholesale supplier, Shane Inglesby, CCE, corporate credit manager at Geneva Rock Products (Salt Lake City, UT), was required to attend an industry trade group meeting. Inglesby, who was new to the profession, had not yet been introduced to NACM, but after attending the meeting, he developed a relationship with the organization that would span his decades-long credit career.  

Artificial intelligence (AI) has transformed how the world operates, integrating itself into nearly every facet of business. For credit departments, AI is being used to enhance email communication, draft demand letters, review contracts and even predict collection trends. As AI continues to evolve and expand across industries, many organizations are developing formal policies and procedures to guide its use.