Over the past decade, more U.S. companies have adopted a Shared Services Center (SSC), a centralized unit managing specific business processes for multiple entities within an organization. In B2B credit, some companies have an SSC to centralize credit-related functions such as credit analysis, billing, collections and dispute resolution. 

The credit management profession is often described as both an art and a science. It requires a combination of hard, technical skills—such as financial analysis and business credit law—as well as soft skills, like relationship-building and effective communication.

Completing one of NACM’s professional certification programs can hold different meanings for working credit professionals. Whether your new designation represents your fresh start at a new job or in a new industry, the confidence and skills that come with continued education ensure that you will hit the ground running no matter what.

🎙️ On today’s episode of Extra Credit … In B2B credit management, negotiation is key for securing payments, reducing credit risk and nurturing long-term business relationships. 

Since 2020, business-to-government (B2G) e-invoicing has been mandatory for French businesses. Starting in September 2026, France will transition to a globally adopted mixed continuous transaction controls (CTC) model, further expanding its invoicing framework.

From negotiating bedtimes with children to negotiating the price of a new car, negotiation—a strategic discussion aimed at reaching a mutually beneficial agreement—plays a key role in many aspects of life.

Those working in construction credit know all too well how important lien rights are on any project. Regardless of what stage a project is in or whether you are serving as a contractor or subcontractor, it is essential that a credit manager understands their lien rights in that particular state to best protect themselves from risk.

Artificial intelligence is gradually becoming a mainstay for many credit managers, with automated credit processes powered by AI supercharging the work of many credit departments. However, with this new technology comes new anxieties around fraud. It is important to note that just as easily as AI can assist your work as a credit manager, it can also be manipulated by fraudsters who can use the new tech to target your business.

NACM’s six-level Professional Certification Program serves as a steppingstone in a credit professionals’ path to certification and outstanding leadership in their field.