Extra Credit Hits Triple Digits: Celebrating 100 Episodes!

 🎙️ It's time to celebrate a monumental milestone--the 100th episode of NACM's Extra Credit podcast!💯 Over the past 100 episodes, we've explored a wide range of topics related to B2B credit management, from credit risk and collections strategies to mastering customer relationships and leading teams.🎉 Whether you've been with us since the begin...
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Member Spotlight: Sharpen Your Credit Skills

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Since the early 2000s, artificial intelligence has revolutionized business, creating new roles and boosting productivity. However, its lack of human elements like creativity and emotional intelligence has increased the demand for workers with specialized skills and knowledge. Through NACM's six-level Professional Certification Program, credit profe...
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Member Spotlight: Tools for Success

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Earning the Credit Business Associate (CBA) was a way for Tina Rodgers, CBA, credit manager at Spartan Chemical Company, Inc. (Maumee, OH) to deepen her understanding of credit principles. "I wanted to earn this designation to enhance my credibility in the field of credit management," Rodgers said. "Holding a CBA demonstrates to our customers,...
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The Key to Automation: Change Management

On today's episode of Extra Credit … 🤖 As credit departments become more modern with new automation platforms and software, credit managers must prepare to handle any challenges that come their way.🔑 The best way credit teams can ensure the success of any technology transformation is with change management.💡 Why it matters: It's about managing...
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Member Spotlight: Gain a Competitive Edge

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B2B credit is fiercely competitive, particularly in sectors where credit is crucial for transactions. This is why credit professionals should continuously master their skills and broaden their knowledge in credit management. The Certified International Credit Professional (CICP) designation for example, earned through NACM's six-level Professional ...
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Member Spotlight: Reaching Goals Against the Odds

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NACM's Professional Certification Program provides credit professionals with an important tool to gain a fresh outlook on the traditional role of credit—education. And what better way to progress in your career than to challenge yourself through learning?With six different levels, the certification program dives into deeper understandings of c...
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Breaking Barriers: Celebrating Women’s Influence in B2B Credit

🎙️ On today's episode of NACM's Extra Credit podcast ... During this Women's History Month, we're honoring women through their challenges and successes in their journey to becoming influential credit leaders!⭐ Starring Somer John; Alicia Perez Johnson; and Erin Stammer, MPA-HA, CCE!📖 Read the full story in the March issue of Business Credit magazin...
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Member Spotlight: Refresh Your Mind

A risk mitigation plan is essential for identifying, assessing and reducing risks. When making credit decisions, credit professionals must consider risk factors and be knowledgeable in business and credit law. By earing the Credit Business Fellow (CBF) designation through NACM's six-level Professional Certification Program, credit professionals can...
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Member Spotlight: Reaching New Heights

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NACM's Professional Certification Program gives credit professionals an opportunity to gain expertise and prosper in the credit field. Each certification provides the tools for credit professionals need to refresh their skills and learn new ways to complete day-to-day responsibilities. With six levels of certification, credit professionals can...
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The Evolution of Technology in Credit

🎙️ On today's episode of NACM's Extra Credit podcast ... The evolution of technology, from computers to artificial intelligence, has transformed the credit management profession. ⭐ Hear from Leon Zhang; Eleanor Hartman; and Lee Tompkins!
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Member Spotlight: Defining Success

Success is earned through education by providing individuals with the knowledge, skills and critical thinking abilities necessary to excel in their fields. Education opens doors to opportunities, expands perspectives and equips individuals with the tools to overcome challenges and achieve their goals. By earning a certification through NACM's six-l...
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Member Spotlight: Confidence in Credit

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Confidence is intrinsic to leadership and professional growth. Though confidence is not considered a fixed characteristic, it can be both acquired and improved over time through different experiences. As a credit professional, confidence is key. Whether it's needed to make sound credit decisions or build customer relationships—confidence shows dedi...
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Can NDAs Help Secure Customer Information?

 🎙️ On today's episode of NACM's Extra Credit podcast ... Signing a Non-Disclosure Agreement (NDA) has become standard practice for credit managers seeking access to sensitive customer financial information.⭐ Hear from Joseph Lange; Stephen Ennis and Steve Frederiksen!
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Member Spotlight: Bloom with Certifications

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​The credit profession, like a flower, forms its intricate layers that contribute to the beauty and resilience of the financial ecosystem. From technological advances to relationship building, it is a profession that is ever-growing. By earning a certification through NACM's six-level Professional Certification Program, credit professionals acquire...
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Member Spotlight: Study for Success

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Your success can be measured by a multitude of factors: your desire, how big your goals are and how you bounce back from adversity are just a few to name. But in the B2B credit world, credit professionals' success can be measured through educational goals—pushing their career goalpost even further. Dan Erickson, CBA, collections representative at D...
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Credit Scoring in B2B Trade: Explained

🎙️On today's episode of NACM's Extra Credit podcast ... In the B2B credit industry, credit managers can also use scores to help gauge how much credit to extend and make credit decisions.⭐Hear from Kristin Caswell, MBA; Nate Yagle, MBA; and David Escobar!#creditscore#creditrisk#creditmanager#ordertocash#b2bpayments#b2btrade#riskmanagement#crediteduc...
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Member Spotlight: Knowledge and Connections

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​As a credit manager, you must be able to learn, adapt and make strategic credit decisions. This almost always requires ongoing education and networking with the right people. By earning designations through NACM's six-level Professional Certification Program, credit professionals have the chance to not only increase their knowledge and skill set, ...
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Member Spotlight: A Leap of Faith

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As a professional in any career path, change is inevitable and necessary to grow. NACM's Professional Certification Program gives credit professionals the exact tools they need for growth. With six levels of certification including in-house courses, online courses and exams, this program is designed to contribute to a credit professional's wel...
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Credit Managers: The Financial Detectives

Listen to today's episode of NACM's Extra Credit podcast here.The art of decision-making rests on the foundation of informed choices. Just like detectives, credit managers meticulously gather data from various sources, such as credit reports, financial statements and bank references, piecing together a financial puzzle.Learn how the hunt for credit...
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Member Spotlight: Fostering Personal and Professional Growth

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Continuous learning is indispensable for credit professionals, serving as the cornerstone for their professional success and organizational effectiveness. By earning designations through NACM's six-level Professional Certification Program, credit professionals gain the necessary knowledge and skills required to advance in their career. Beyond mere ...
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