Amplifying Voices: The Impact of Credit Managers

 ðŸŽ™ï¸ In this episode, we dive deep into the vital role credit managers play within their organizations. Discover how making your voices heard can lead to significant improvements and drive success!✨ Special Guest: Brian Morgan, Senior Director of Strategy for Invoice to Cash at BlackLine, shares strategies you can implement to elevate your role...
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Bridging the Gap: Automation Solutions for Staff Shortages

 ðŸŽ™ï¸ On today's episode of NACM's Extra Credit podcast ... Automation not only helps with staffing shortages, but it can attract the new generation of credit managers.⭐ Starring Cindy Jacobson, former credit manager turned senior solutions consultant at BlackLine!💭 "When we look at the younger workforce, they don't want to work for an organizat...
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Breaking Barriers: Celebrating Women’s Influence in B2B Credit

🎙️ On today's episode of NACM's Extra Credit podcast ... During this Women's History Month, we're honoring women through their challenges and successes in their journey to becoming influential credit leaders!⭐ Starring Somer John; Alicia Perez Johnson; and Erin Stammer, MPA-HA, CCE!📖 Read the full story in the March issue of Business Credit magazin...
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Credit Scoring in B2B Trade: Explained

🎙️On today's episode of NACM's Extra Credit podcast ... In the B2B credit industry, credit managers can also use scores to help gauge how much credit to extend and make credit decisions.⭐Hear from Kristin Caswell, MBA; Nate Yagle, MBA; and David Escobar!#creditscore#creditrisk#creditmanager#ordertocash#b2bpayments#b2btrade#riskmanagement#crediteduc...
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Credit Managers: The Financial Detectives

Listen to today's episode of NACM's Extra Credit podcast here.The art of decision-making rests on the foundation of informed choices. Just like detectives, credit managers meticulously gather data from various sources, such as credit reports, financial statements and bank references, piecing together a financial puzzle.Learn how the hunt for credit...
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Proactive Strategies to Reduce Late Payments

🎙️ On today's episode of NACM's Extra Credit podcast ... Credit managers must use proactive strategies to encourage timely payments from habitual and sporadic late payers.⭐ Hear from Martine Dyer; Nelida Lervaag; and Marcela Rolon!#podcast#latepayments#b2bpayments#b2btrade#creditmanager#creditrisk#ordertocash 
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Mastering Cultural Differences for Global Business Success

On today's episode of the Extra Credit podcast ... All credit management responsibilities stem from one essential skill—the ability to form strong relationships. Business relationships have many layers, all of which credit managers must master. In global trade, credit professionals should try to understand the cultural differences of their cus...
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Build the Ideal Education Strategy for Credit Congress

💡NACM's Credit Congress & Exposition is an annual conference established to bring credit professionals together from across the nation to network, learn about various topics in the credit industry and stay informed about the latest changes in the B2B credit world.🎙️ On the latest episode of NACM's Extra Credit podcast, listen to credit professi...
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December CMI Signals Continued Weakness in 2024

In the final Extra Credit episode of 2023, we reflect on the trends of the Credit Managers' Index (CMI). The CMI points to a considerable decline in credit conditions that are leading indicators of economic activity.Complete the CMI every month for the next 12 months and automatically be entered into a drawing to win a gift card worth between $100-...
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How Often Should You Review Customer Credit Limits?

🎙️ On today's episode of NACM's Extra Credit podcast ... most credit professionals review existing customer credit limits on an annual basis (64%), while some reassess credit limits as frequently as every six months (23%). Others reassess credit limits less often, such as 18 months (4%) or 24 months (10%) at a time. The frequency of reviewing credi...
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Member Spotlight: Reach New Heights with Certifications

Seeking and acquiring knowledge is fundamental for any professional. It is what propels us forward in our careers. By earning designations through NACM's Professional Certification Program, credit professionals are not only educating themselves on various credit management disciplines, but they are gaining the necessary skills to become a master in...
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Why Credit Congress Is a Worthwhile Investment

 ðŸŽ™ï¸ On today's episode of NACM's Extra Credit podcast ... By attending Credit Congress, you and your colleagues will have the chance to not only grow in your careers but contribute to your company's overall financial success. Once you decide that Credit Congress is for you, it's time to convince senior management of the same by building a comp...
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A World Without Credit Would Be Chaos

🎙️ On today's episode of NACM's Extra Credit podcast ... Trade creditors are the lifeblood of our economy, currently providing approximately $5.6 trillion of capital to businesses in the United States, most of which is extended on an unsecured basis. Here we explore what a world might look like without credit (hint: It is pure chaos).⭐ Hear from Er...
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Burnout: The Corporate Vampire Sucking Life from Your Employees

🎙️ On today's episode of NACM's Extra Credit podcast ...🧛‍♂️ Burnout has become a corporate vampire, draining the life out of employees through emotional exhaustion and lost productivity.⭐ Hear from Sherry Bushman, MBA; Brett Wegner; and Michael Barnidge 
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My Customer Ghosted Me. Now What?

 ðŸŽ™ï¸ On today's episode of the Extra Credit podcast ... The term "ghosting" is not just for the dating world.👻 Picture this during Halloween season ... you've extended credit to a customer, and everything seems to be going smoothly. Invoices are sent, but suddenly, it's as if your customer has vanished into thin air. They're not responding to c...
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Credit Is the Backbone of Every Business

 ðŸŽ¤ On today's episode of the Extra Credit podcast: The credit department is the backbone of every business that supports other teams and drives success.
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Should Credit and Collections Be One?

🎙️ On today's episode of Extra Credit: A recent eNews poll revealed that 34% of departments separate credit and collection functions. Regardless of the chosen strategy, open communication and well-defined procedures are essential to ensure the success of either approach. 
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Subchapter V Bankruptcy Becoming More Common

 ðŸŽ™ï¸ On today's episode of NACM's Extra Credit podcast:⚖️ Subchapter V small business bankruptcies are up 43% year-over-year in August, the 13th consecutive month of increase. This upward trend is likely to continue through the rest of the year and beyond.
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Emerging Credit Leaders Will Shape the Future of Business

🎙️ For this week's episode of Extra Credit, we invited five emerging credit leaders to share their experiences, lessons learned and plans for the future!⭐ Hear from Brittany Yvon, CICP CBA; Kara Eppard; Christopher Finley, CICP; Jill Burns; and Yazmin Yepez! Unlock your leadership potential by joining NACM's new Emerging Leaders Thought Discus...
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How to Speak the Language of Sales

It might feel like the credit and sales teams are speaking two completely different languages. But by putting the company's goals and objectives first, both departments can become an unstoppable force in driving positive business results.Learn more about the credit and sales relationship on today's episode of the Extra Credit podcast! 
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