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May 28, 2026

💵Credit management is rarely just about collections.

💡It’s about solving problems, sharing knowledge across teams and knowing how to protect your company when challenges arise.

🔍In this week’s eNews, we’re diving into the tools, teamwork and strategies helping credit professionals stay ahead.

Training across department lines

The credit department’s everyday work touches on every part of a company, from the sales team to the IT department. Naturally, when those inter-departmental bonds are strong, the work in credit can be a lot easier. Cross-training is a valuable tool that helps the credit team develop an understanding of how each department runs.

Understanding surety bonds for credit managers—how they work as a risk mitigation tool

Construction has not always been the structured, contract-driven industry it is today. In its early days, project owners, contractors and suppliers operated with little formal protection—leaving all parties vulnerable when a project went sideways.

Tracking your customer’s trail with skip tracing

It’s easy to get frustrated when a suddenly unreachable customer is not paying what they owe. But before you write off the account, skip tracing is another way credit managers can secure payment and hold debtors responsible.

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