New Generation of Credit Managers Take a Fresh Approach to Customer Relationships

🎙️ On today's episode of NACM's Extra Credit podcast ... As the new generation of credit professionals takes over the B2B credit industry, they are approaching customer relationships differently. However, the goals remain the same—create a strong sense of trust, improve customer service and mitigate risk.⭐ Hear from Jason Mott; Dr. Merry Duan ...
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Member Spotlight: Reach New Heights with Certifications

Seeking and acquiring knowledge is fundamental for any professional. It is what propels us forward in our careers. By earning designations through NACM's Professional Certification Program, credit professionals are not only educating themselves on various credit management disciplines, but they are gaining the necessary skills to become a master in...
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Member Spotlight: Refresh Your Credit Strategy

Credit professionals with several years of experience can sometimes remain stuck in the everyday motion of credit processes, dealing with customers, sales and more. But NACM's Professional Certification Program provides credit professionals with an important tool that can provide a fresh outlook: education. As the world of credit continues to evolv...
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Why Credit Congress Is a Worthwhile Investment

 ðŸŽ™ï¸ On today's episode of NACM's Extra Credit podcast ... By attending Credit Congress, you and your colleagues will have the chance to not only grow in your careers but contribute to your company's overall financial success. Once you decide that Credit Congress is for you, it's time to convince senior management of the same by building a comp...
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A World Without Credit Would Be Chaos

🎙️ On today's episode of NACM's Extra Credit podcast ... Trade creditors are the lifeblood of our economy, currently providing approximately $5.6 trillion of capital to businesses in the United States, most of which is extended on an unsecured basis. Here we explore what a world might look like without credit (hint: It is pure chaos).⭐ Hear from Er...
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Member Spotlight: Endless Opportunities to Grow

Credit professionals who have been in the industry for decades can fall into a routine of doing what they've always known. NACM's Professional Certification Program gives credit professionals an opportunity to refresh those skills and even learn new ways to complete day-to-day responsibilities.With six levels of certification, Julie Leopard, C...
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Secure Early-Bird Pricing for Credit Congress 2024 in Las Vegas!

NACM's 128th Credit Congress will be held in Las Vegas, NV from June 9-12, 2024. With networking, educational seminars and a chance to explore and enjoy entertainment in the city, this Credit Congress is one opportunity you do not want to miss!With several sessions offered, credit professionals are able to learn and connect with others on any issue...
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Professional Certifications: Value Beyond the Letters

🎙️ On today's episode of NACM's Extra Credit podcast … Every journey to success begins with education. Whether you aspire to secure a significant promotion, a raise or greater respect in the credit industry, it's crucial to demonstrate your dedication to your profession.⭐️ Hear from Scott Woitas; Jen Nelson-Armstrong; Anthony "Tony" Mitchell and Lo...
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Burnout: The Corporate Vampire Sucking Life from Your Employees

🎙️ On today's episode of NACM's Extra Credit podcast ...🧛‍♂️ Burnout has become a corporate vampire, draining the life out of employees through emotional exhaustion and lost productivity.⭐ Hear from Sherry Bushman, MBA; Brett Wegner; and Michael Barnidge 
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Member Spotlight: Test Your Credit Knowledge with Certifications

From risk mitigation to financial analysis, credit professionals are constantly learning. And no matter how long they've been in the credit industry, there's always something new to learn. By earning a designation through NACM's Professional Certification Program, credit professionals are not only tested on their credit knowledge, but they are grow...
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Member Spotlight: The Building Blocks of Credit

NACM's Professional Certification Program allows credit professionals to earn designations at anytime, anywhere. With an intensive six-level education program, credit professionals have all the tools they need at their fingertips for success. The Credit Business Associate (CBA) is the first level and an academic-based designation that includes a ma...
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What Credit Leaders Can Learn from Football

🎤 On today's episode of Extra Credit ...🏈 Just as a football team relies on every player's commitment and passion to achieve victory, an organization thrives when its employees are fully engaged. Learn about lessons that every credit leader can learn from football to energize their teams and score business success.⭐ Hear from Jason Mott; Ronald Ser...
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Member Spotlight: Credit Managers Use Education to Adapt

In the ever-changing atmosphere of credit management, credit professionals must be adaptable. They must be prepared when changes happen within the department, company or industry. Credit professionals can adapt by earning a designation through NACM's Professional Certification Program. After earning each designation, trade creditors are not only bu...
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Member Spotlight: Determination to Learn More

Credit professionals in the B2B industry are in an everchanging world where they are always expected to adapt. But one consistent factor in growing as a credit professional is ongoing knowledge from educational opportunities. NACM's Professional Certification Program gives credit professionals an opportunity to expand their knowledge and wisdom to ...
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My Customer Ghosted Me. Now What?

 ðŸŽ™ï¸ On today's episode of the Extra Credit podcast ... The term "ghosting" is not just for the dating world.👻 Picture this during Halloween season ... you've extended credit to a customer, and everything seems to be going smoothly. Invoices are sent, but suddenly, it's as if your customer has vanished into thin air. They're not responding to c...
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Member Spotlight: Tools for Credit Expansion

B2B credit management is more than just a career—it's a lifestyle. Credit professionals are constantly adapting and learning more about industry trends, their customers, their peers and themselves. With six levels of professional certifications in NACM's Professional Certification Program, credit professionals are not only gaining knowledge and sha...
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Member Spotlight: Education Rekindles Motivation

Education gives professionals the opportunity to learn, share their knowledge and grow. NACM's Professional Certification Program allows credit professionals to earn credentials that showcase excellence and mastery in their career. With six levels of professional certifications, credit professionals are motivated to sharpen their tools or learn new...
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US Economy Flirts with Recession

🎙️ On today's episode of NACM's Extra Credit podcast … The Credit Managers' Index (CMI) gained 1.8 points to 52.6 in September. The improvement is welcome, but the CMI appears stuck on the precipice of a recession in business activity, said NACM Economist Amy Crews Cutts, Ph.D., CBE. â­ï¸ Also hear from Cathy Klein and Gary Juliano abo...
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Member Spotlight: Strive for Success with Certifications

Striving for success is a relentless pursuit that drives individuals to reach their fullest potential and achieve their goals. The same applies to credit professionals who seek to become valuable assets within their department to achieve departmental and company goals. NACM's Professional Certification Program helps credit professionals grow to be ...
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Member Spotlight: The Key to Career Success

NACM's Professional Certification Program gives credit professionals a space to create connections while mastering the tools needed for success in the B2B credit world. With six levels of certification, credit professionals can earn credentials along with several benefits such as new career opportunities, leadership recognition and mastery in the p...
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