Member Spotlight: For the Love of Credit

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B2B trade credit professionals are not confined to any one set of responsibilities or one single role. It's a profession that branches out into multiple areas of work. Even for those who did not start out in the profession at the beginning of their career—credit has opened doors for new opportunities. Through NACM's Professional Certification Progr...
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Balancing Speed and Risk in Credit Decisions

 🎙️ On today's episode of NACM's Extra Credit podcast ... 📈 A seamless and comprehensive onboarding process accelerates time-to-value, maximizes product adoption and reduces customer churn, thus leading to many positive outcomes.⭐ Starring Anna Puryear, CCE; Dawn Collar, CBF; and Shane Stewart
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Mapping the Path to Certification Success

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NACM's Professional Certification Program provides six quality levels of education for credit professionals either seeking new skills or sharpening the skills they already have. And for Angela Dixon, CBF, CCRA, lead credit underwriter at Cary Oil Co., Inc. (Cary, NC), earning one certification was just the beginning of her designation journey. Thou...
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How to Craft an Effective Job Description

​🎙️ On today's episode of Extra Credit ... Crafting the right job description to help attract the most qualified candidate is an art—and with millions of job listings on different websites, a well-crafted job description will help you stand out. ⭐ Hear from Marlene Groh and Roxanne Price! 
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Member Spotlight: Credibility Through Certification

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Earning designations are not limited to those who are new to the industry. Whether advancing your career, expanding your knowledge on basic information or learning new skills, NACM's Professional Certification Program helps credit professionals with career growth. Designations can provide many benefits for your company and your customers....
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Member Spotlight: Reinvent Yourself

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​Credentials matter in credit. They enhance both your personal and company's value through education and improve confidence in your day-to-day duties. NACM's Professional Certification Program provides six levels of certification for credit professionals who want a deeper dive into their careers.Some credit professionals seek to earn designations t...
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How to Improve Your Credit Application Approval Process

🎙️ On today's episode of the Extra Credit podcast ... In a fast-paced business world, customers are looking to get credit approval quickly.⭐ Learn strategies to improve your credit approval process from Nuvo Experts Sid Malladi and David Fullham!👀 Hint: It's all about balancing speed and accuracy. 
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Member Spotlight: Persistence Pays Off

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NACM's Professional Certification Program gives credit professionals the opportunity to earn designations and apply useful knowledge to excel in their career. For some, the journey to success is a straight path—but for others, the journey takes them over a few hurdles before reaching the finish line. The certification program equips both new and ex...
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Extra Credit Hits Triple Digits: Celebrating 100 Episodes!

 🎙️ It's time to celebrate a monumental milestone--the 100th episode of NACM's Extra Credit podcast!💯 Over the past 100 episodes, we've explored a wide range of topics related to B2B credit management, from credit risk and collections strategies to mastering customer relationships and leading teams.🎉 Whether you've been with us since the begin...
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Member Spotlight: Tools for Success

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Earning the Credit Business Associate (CBA) was a way for Tina Rodgers, CBA, credit manager at Spartan Chemical Company, Inc. (Maumee, OH) to deepen her understanding of credit principles. "I wanted to earn this designation to enhance my credibility in the field of credit management," Rodgers said. "Holding a CBA demonstrates to our customers,...
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The Key to Automation: Change Management

On today's episode of Extra Credit … 🤖 As credit departments become more modern with new automation platforms and software, credit managers must prepare to handle any challenges that come their way.🔑 The best way credit teams can ensure the success of any technology transformation is with change management.💡 Why it matters: It's about managing...
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Member Spotlight: Reaching Goals Against the Odds

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NACM's Professional Certification Program provides credit professionals with an important tool to gain a fresh outlook on the traditional role of credit—education. And what better way to progress in your career than to challenge yourself through learning?With six different levels, the certification program dives into deeper understandings of c...
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Member Spotlight: Reaching New Heights

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NACM's Professional Certification Program gives credit professionals an opportunity to gain expertise and prosper in the credit field. Each certification provides the tools for credit professionals need to refresh their skills and learn new ways to complete day-to-day responsibilities. With six levels of certification, credit professionals can...
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The Evolution of Technology in Credit

🎙️ On today's episode of NACM's Extra Credit podcast ... The evolution of technology, from computers to artificial intelligence, has transformed the credit management profession. ⭐ Hear from Leon Zhang; Eleanor Hartman; and Lee Tompkins!
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Member Spotlight: Confidence in Credit

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Confidence is intrinsic to leadership and professional growth. Though confidence is not considered a fixed characteristic, it can be both acquired and improved over time through different experiences. As a credit professional, confidence is key. Whether it's needed to make sound credit decisions or build customer relationships—confidence shows dedi...
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Can NDAs Help Secure Customer Information?

 🎙️ On today's episode of NACM's Extra Credit podcast ... Signing a Non-Disclosure Agreement (NDA) has become standard practice for credit managers seeking access to sensitive customer financial information.⭐ Hear from Joseph Lange; Stephen Ennis and Steve Frederiksen!
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Member Spotlight: Study for Success

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Your success can be measured by a multitude of factors: your desire, how big your goals are and how you bounce back from adversity are just a few to name. But in the B2B credit world, credit professionals' success can be measured through educational goals—pushing their career goalpost even further. Dan Erickson, CBA, collections representative at D...
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Member Spotlight: A Leap of Faith

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As a professional in any career path, change is inevitable and necessary to grow. NACM's Professional Certification Program gives credit professionals the exact tools they need for growth. With six levels of certification including in-house courses, online courses and exams, this program is designed to contribute to a credit professional's wel...
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Member Spotlight: Sacrifices for Success

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Accomplishing goals requires discipline and dedication—especially in the B2B credit industry. NACM's Professional Certification Program gives credit professionals the opportunity to accomplish their professional goals through education tailored to their interests. With six levels of certifications, credit professionals can create their own path to ...
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Member Spotlight: Time Is on Your Side

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The relentless pursuit of education never stops for some professionals, no matter where they may be in their career's tenure—especially for those who change or take on additional roles. NACM's Professional Certification Program gives credit professionals that exact opportunity. With six levels of education that start with the basics of credit all t...
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