Top Challenges Facing Credit Professionals Today

⬆ Increasing past dues have been the number one challenge for credit professionals in the last year, according to a recent eNews poll.🎙 Hear from Craig Pluff and Brad Hamman, CBA in today's episode of Extra Credit as they talk about how to tackle the challenges they face. 
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NACM Member Spotlight: Learning About Global Credit

More and more credit professionals are based in or working with customers overseas. In order to keep up with the pace, credit professionals must expand their knowledge of international trade. Scott Woitas, CBF, CICP, credit manager at Donaldson Company, Inc. (Minneapolis, MN) did just that by earning his CICP designation just last week. "...
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NACM Member Spotlight: Designations Fine Tune Your Credit Skills

Credit professionals who have been in the industry for several years have lots of knowledge and expertise in their career. But it's never too late to learn something new—or fine tune those skills you use on a daily basis. Just like a car, even the most reliable tires need to be rotated after a while to keep the machine rolling. "When I got recruite...
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AI is Changing the Future of Finance

 🤖 Artificial intelligence is revolutionizing the way credit professionals make business decisions and assess the creditworthiness of customers. Listen to experts talk about how AI is changing the future of finance.🎙 On today's episode of NACM's Extra Credit podcast, hear from Chris Arrington, Yazmin Yepez and Martin Zorn! 
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Recession Threat Fading in Near Term

📈 After roughly nine months of decline that almost led NACM's Credit Managers' Index into contraction territory, the index now seems to be on an upswing.🎤 On today's episode of NACM's Extra Credit podcast, hear from Amy Crews Cutts with the latest update of the CMI, along with Gary Juliano, CCE and Tracy Turner, CCE. ⭐ Featuring host Kend...
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At the Home Stretch of ICRM

This is my last week of FCIB's International & Credit Risk Management (ICRM) course. Not only am I working on finishing the last chapter of the course (Compliance and Legal), but I'm also expected to complete the course evaluation before starting the final exam.In preparation for the exam, I've attended the final review session, studied the pre...
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NACM’s Certification Program Provides Opportunities: Member Spotlight

Many professionals seek opportunities to grow and learn through educational programs. NACM's Professional Certification Program is designed to amplify those opportunities for credit professionals."With my personality, I'm always looking for ways to better myself and better my professional career," said Graham Brockway, CBF, credit manager at Fergus...
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Best of Extra Credit: Special One-Year Episode

🎂 HAPPY BIRTHDAY EXTRA CREDIT! 🎂🎉 One year ago today, NACM published its very first episode of the Extra Credit podcast! To celebrate this special occasion, we are bringing you a roundup of the most popular podcast episodes from the last year.🎙 Hear from Shane Inglesby, CCE; Chris Myers; Gweneth Weeks; Natalie Pearson, Susan Rausch, CCE; and A...
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Reflecting on ICRM Course Progress

As I wrap up module 10 for FCIB's International Credit Risk & Management (ICRM) course, I'm amazed at how far I've come starting with limited knowledge of international credit. From learning about the three extra C's of credit (country, culture and currency), establishing credit lines in payment terms and letters of credit, I still can't believ...
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NACM Designations Improve Confidence: Member Spotlight

Many credit professionals seek NACM's Professional Certification Program as an opportunity to either learn new skills or expand on those already acquired. "Starting a new journey can be stressful, but the knowledge you can gain is immeasurable," said Tami Longmeyer, CCRA, CBA, debt collection analyst at the Office of Natural Resources Revenue (Denv...
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Late Fees as a Collection Strategy

🎤 On today's episode of NACM's Extra Credit podcast, hear from Kenny Wine, CCE and Jason Mott, CCE as they talk about their experience charging interest and late fees!⭐ Featuring host Kendall Payton! 
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Becoming a Master Negotiator

This week has been the busiest and most insightful so far for me at NACM. Not only am I working on the ninth module of FCIB's International Credit Risk & Management (ICRM) course, but I just completed my first Graduate School of Credit & Financial Management (GSCFM) course through NACM.The two-day course covered ​Advanced Negotiations​ with...
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NACM’s Member Spotlight: New CBA Holder

NACM's Professional Certification Program provides credit professionals with the tools they need to advance in their careers. Credentials matter in credit—so, what should you expect on your journey to earning a certification? Some credit professionals seek to earn designations because they want a deeper knowledge of their role and how to utilize th...
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Learning from Credit Mistakes

☀ Today's episode of NACM's Extra Credit podcast is all about learning from failure! 🎙 Hear from Eve Sahnow, CCE; Mary Moore, CBA; Amy Cook, CCE; and Kevin Stinner. 
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Thinking Like an International Credit Manager

I'm still in the process of finishing module 8 of FCIB's International & Credit Risk Management (ICRM) course. As I mentioned in my last post, this module covers letters of credit, guarantees and bonds. I just answered one of the discussion post questions, "Your customer in Ethiopia has just placed a large order and has offered payment through ...
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Women are Shaping the Future of Credit Management

🎙 We have a special episode of NACM's Extra Credit podcast this morning as we continue to celebrate female credit leaders who are shaping the future of credit management!⛰ "The challenges I faced as a woman, not only credit but in the construction industry as well, have been the hardest hill to climb," said Sheryl Rasmusson, CCE. "But where th...
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Lessons on Letters of Credit

I'm back again with insights on FCIB's International Credit & Risk Management (ICRM) course. I just wrapped up module 7 on global payment mechanisms and started module 8 on letters of credit, guarantees and bonds.I learned that letters of credit (LCs) are one of the most versatile and secure payment instruments to use in international sales. Th...
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Fed Rate Hikes: When to Expect Results

Part of the Federal Reserve's responsibility is to keep the economy in good standing—prices that are not too high (boom) and not too low (bust). One tool the Fed has available to keep inflation in check is interest rates, but inflation today is more difficult for the Fed to control with interest rate hikes because there are other factors at play. S...
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Near-Term Recession Threat Diminished

On this week's episode of Extra Credit...🚨 Don't sound the recession alarm quite yet!🎙 A recession likely won't occur until later than originally expected, said NACM Economist Amy Crews Cutts.That's what the latest CMI report is saying! 
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Accepting Global Payments

I have just started the seventh module of the International Credit & Risk Management (ICRM) course, which focuses on the fundamentals of global payment mechanisms. And boy, there are so many factors to consider accepting international payments!Not only am I learning about various payment methods used in international payments, but ele...
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