December CMI Signals Continued Weakness in 2024

In the final Extra Credit episode of 2023, we reflect on the trends of the Credit Managers' Index (CMI). The CMI points to a considerable decline in credit conditions that are leading indicators of economic activity.Complete the CMI every month for the next 12 months and automatically be entered into a drawing to win a gift card worth between $100-...
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How Often Should You Review Customer Credit Limits?

🎙️ On today's episode of NACM's Extra Credit podcast ... most credit professionals review existing customer credit limits on an annual basis (64%), while some reassess credit limits as frequently as every six months (23%). Others reassess credit limits less often, such as 18 months (4%) or 24 months (10%) at a time. The frequency of reviewing credi...
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Member Spotlight: Gain Confidence with Certifications

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Confidence plays a key role in the success of a credit professional. You must be confident in your qualifications, experience and expertise to perform to the best of your ability. With NACM's six-level Professional Certification Program, credit professionals will not only gain invaluable knowledge and a stronger skill set, but they will gain confid...
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Member Spotlight: Education Inspires

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Professionals in every industry know that education never stops. Learning is an ongoing process that we take with us in every level of life. NACM's Professional Certification Program provides six levels of education credit professionals need to level up professionally and personally. Whether being in the industry for 10 months or 10 years, earning ...
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Why Associations Matter to the Modern Credit Professional

🎙️On today's episode of the Extra Credit podcast ... Joining NACM is not merely a membership; it's an investment in a network that propels your career forward and surrounds you with a community that shares in your successes and supports you in times of professional challenges.⭐ Hear from Brittany Yvon, CICP, CBA; Erica White; and Kim Marszalek, CCE...
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Member Spotlight: Fuel Your Passion for Learning

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It's no exaggeration to say that credit managers are financial "busy bees," always jumping from task to task—whether reviewing credit applications, collaborating with sales to extend credit or making routine customer visits. And the responsibilities continue to grow as advancements in technology and artificial intelligence (AI) increase. To remain ...
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Member Spotlight: The Powerful Impact of Professional Designations

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​Earning a designation in any field gives a sense of accomplishment to those who put in the work to earn them. NACM's Professional Certification Program is a six-level educational program with several courses providing knowledge needed to excel in the role of a credit professional. It is a great way to seek career opportunities, get promoted to an ...
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Member Spotlight: Mentorship, Passion and Perseverance

Mentorship plays a key role in professional success. The guidance and expertise from someone who has years of experience in your field is essential for professional success. Annie Kopanski, CCE, senior credit analyst at Esco Group (Portland, OR) said her 15-year journey to the Certified Credit Executive (CCE) designation was launched and shaped by ...
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New Generation of Credit Managers Take a Fresh Approach to Customer Relationships

🎙️ On today's episode of NACM's Extra Credit podcast ... As the new generation of credit professionals takes over the B2B credit industry, they are approaching customer relationships differently. However, the goals remain the same—create a strong sense of trust, improve customer service and mitigate risk.⭐ Hear from Jason Mott; Dr. Merry Duan ...
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Russell Ra, Ph.D.
The new generation of credit managers is redefining customer relationships with innovation and adaptability. Embracing a fresh app... Read More
Wednesday, 03 January 2024 11:13
Emma Gomes
In the latest episode of NACM's Extra Credit podcast, the evolving landscape of B2B credit management is explored. The new generat... Read More
Sunday, 21 January 2024 07:58
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Member Spotlight: Reach New Heights with Certifications

Seeking and acquiring knowledge is fundamental for any professional. It is what propels us forward in our careers. By earning designations through NACM's Professional Certification Program, credit professionals are not only educating themselves on various credit management disciplines, but they are gaining the necessary skills to become a master in...
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Member Spotlight: Refresh Your Credit Strategy

Credit professionals with several years of experience can sometimes remain stuck in the everyday motion of credit processes, dealing with customers, sales and more. But NACM's Professional Certification Program provides credit professionals with an important tool that can provide a fresh outlook: education. As the world of credit continues to evolv...
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Why Credit Congress Is a Worthwhile Investment

 🎙️ On today's episode of NACM's Extra Credit podcast ... By attending Credit Congress, you and your colleagues will have the chance to not only grow in your careers but contribute to your company's overall financial success. Once you decide that Credit Congress is for you, it's time to convince senior management of the same by building a comp...
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A World Without Credit Would Be Chaos

🎙️ On today's episode of NACM's Extra Credit podcast ... Trade creditors are the lifeblood of our economy, currently providing approximately $5.6 trillion of capital to businesses in the United States, most of which is extended on an unsecured basis. Here we explore what a world might look like without credit (hint: It is pure chaos).⭐ Hear from Er...
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Member Spotlight: Endless Opportunities to Grow

Credit professionals who have been in the industry for decades can fall into a routine of doing what they've always known. NACM's Professional Certification Program gives credit professionals an opportunity to refresh those skills and even learn new ways to complete day-to-day responsibilities.With six levels of certification, Julie Leopard, C...
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Secure Early-Bird Pricing for Credit Congress 2024 in Las Vegas!

NACM's 128th Credit Congress will be held in Las Vegas, NV from June 9-12, 2024. With networking, educational seminars and a chance to explore and enjoy entertainment in the city, this Credit Congress is one opportunity you do not want to miss!With several sessions offered, credit professionals are able to learn and connect with others on any issue...
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Professional Certifications: Value Beyond the Letters

🎙️ On today's episode of NACM's Extra Credit podcast … Every journey to success begins with education. Whether you aspire to secure a significant promotion, a raise or greater respect in the credit industry, it's crucial to demonstrate your dedication to your profession.⭐️ Hear from Scott Woitas; Jen Nelson-Armstrong; Anthony "Tony" Mitchell and Lo...
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Burnout: The Corporate Vampire Sucking Life from Your Employees

🎙️ On today's episode of NACM's Extra Credit podcast ...🧛‍♂️ Burnout has become a corporate vampire, draining the life out of employees through emotional exhaustion and lost productivity.⭐ Hear from Sherry Bushman, MBA; Brett Wegner; and Michael Barnidge 
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Member Spotlight: Test Your Credit Knowledge with Certifications

From risk mitigation to financial analysis, credit professionals are constantly learning. And no matter how long they've been in the credit industry, there's always something new to learn. By earning a designation through NACM's Professional Certification Program, credit professionals are not only tested on their credit knowledge, but they are grow...
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Member Spotlight: The Building Blocks of Credit

NACM's Professional Certification Program allows credit professionals to earn designations at anytime, anywhere. With an intensive six-level education program, credit professionals have all the tools they need at their fingertips for success. The Credit Business Associate (CBA) is the first level and an academic-based designation that includes a ma...
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What Credit Leaders Can Learn from Football

🎤 On today's episode of Extra Credit ...🏈 Just as a football team relies on every player's commitment and passion to achieve victory, an organization thrives when its employees are fully engaged. Learn about lessons that every credit leader can learn from football to energize their teams and score business success.⭐ Hear from Jason Mott; Ronald Ser...
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