Leadership Archive

The four-day workweek is making waves for its potential to boost productivity and improve work-life balance, but how does it stack up in the world of credit management?

Micromanagement is often seen as a method for maintaining control and ensuring high standards, but its hidden costs can be detrimental to both employees and organizations. The financial impact can also be significant, with decreased productivity, higher turnover rates and a toxic work environment that discourages growth.

Every generation has its strengths in the workplace. Baby boomers are known for their strong work ethic and dedication to their employers. Gen X is known to balance traditional and modern approaches in the workplace. Millennials are tech savvy and thrive in collaborative environments. Gen Z workers are the digital gurus who are quick to embrace new technologies and focus on inclusivity in their work.

In the journey of professional and personal growth, the role of a mentor can be transformative. A great mentor doesn’t just offer advice; they inspire, challenge and support their mentees in ways that shape their future success. But what makes a mentor truly exceptional?

When you’re at work, it feels like there is nothing scarier than getting called into the boss’s office. Whether it’s a performance review or notes on a recent project, getting feedback can be tough. For many supervisors, it’s just as hard to give this feedback as it is for employees to receive, but why?

Great leaders can create impactful change, build sustainable relationships and leave a legacy of culture. But what happens when they leave?

In the dynamic field of B2B credit management, establishing your credibility and showcasing your expertise is essential. One of the most recognized ways to achieve this is by earning a Professional Designation from the National Association of Credit Management (NACM). However, the journey to certification can feel daunting, with numerous paths and options available.

Imposter syndrome is a psychological phenomenon that causes high-achieving individuals to doubt their own skills, ability, intellect or accomplishments. Though it may seem arbitrary for career-oriented, high-performing professionals to question their own abilities, self-doubt doesn’t discriminate.