Leadership Archive

As a credit manager, you’ve likely grown accustomed to the everyday grind that your work brings: reviewing credit reports, determining credit limits and working with customers. While your day-to-day workload is vital to your company’s success, you may need to take a step back and think, who is going to take over when I leave my position?

NACM’s annual Credit Congress & Exposition gathers credit professionals far and wide across the nation for networking, educational seminars and forums with information about the latest changes in the credit world. It’s more than just a conference—it is an experience. Credit Congress will touch down in Cleveland, Ohio in May 2025 for the first time since 1948. The four-day convention will allow credit professionals to immerse themselves in all things credit, with a slew of workshops designed to hone your leaderships skills to an Expo Hall where you can explore all the newest tech. …

The Certified Credit and Risk Analyst (CCRA) is an academic-based credential that signals mastery in analyzing and interpreting financial statements—skills that are at the core of B2B credit management.  

Whether you’ve started a new position, or your company has recently merged with another, you might have a hard time managing customers you inherit from previous credit managers. Regardless of how you’ve gained these customers, there are several problems that might arise.

The four-day workweek is making waves for its potential to boost productivity and improve work-life balance, but how does it stack up in the world of credit management?

Micromanagement is often seen as a method for maintaining control and ensuring high standards, but its hidden costs can be detrimental to both employees and organizations. The financial impact can also be significant, with decreased productivity, higher turnover rates and a toxic work environment that discourages growth.

Every generation has its strengths in the workplace. Baby boomers are known for their strong work ethic and dedication to their employers. Gen X is known to balance traditional and modern approaches in the workplace. Millennials are tech savvy and thrive in collaborative environments. Gen Z workers are the digital gurus who are quick to embrace new technologies and focus on inclusivity in their work.

In the journey of professional and personal growth, the role of a mentor can be transformative. A great mentor doesn’t just offer advice; they inspire, challenge and support their mentees in ways that shape their future success. But what makes a mentor truly exceptional?