Tag: Credit Management

Maickon Nunes Santana, CICP, regional director credit and collections at CMA CGM America LLC (Miami, FL), welcomed in the new year with renewed optimism after having earn his Certified International Credit Professional (CICP) designation the previous year, which strengthened his knowledge on global credit management and risk analysis. 

Over the past year, macroeconomic challenges have rattled the global economy and increased risk exposure in business credit. In response, credit professionals have strengthened risk management practices and pursued further education. Certifications, such as those offered through NACM and FCIB’s six-level Professional Certification Program, provide a strategic advantage in protecting both careers and companies in a shifting, volatile environment.  

Everyone’s credit career is different, with credit professionals coming from a wide range of backgrounds. Whether you are looking to refine your skills as you enter a new position or looking to build your knowledge on a niche area of credit, continued education through NACM and FCIB’s Professional Certification is a vital tool to credit managers in every corner of the field.   

The CBF is one of six designations that comprise NACM and FCIB’s Professional Certification Program, signaling advanced competence in business and credit law. For Gorman, this certification wasn’t just an educational opportunity—it was a way to distinguish himself among his peers.

In November, Kukulak was one of the many who earned the Certified Credit Executive (CCE) designation, one of the prestigious certifications from NACM and FCIB’s six-level Professional Certification Program.

No aspect of credit management exemplifies the give-and-take nature of your relationship with your customer quite like disputes and deductions. Deductions and disputes can consume a significant amount of your time as a credit manager—from complaints about billing errors to missing items from orders—and without a solid protocol in place, they can leave your credit department overwhelmed.

As you embark on your credit career, you will always be faced with new challenges. Whether you are taking on new responsibilities, handling larger customers or starting an entirely new role, continued education is a critical resource as you ready yourself for every turn your career journey takes.

Pursuing a professional designation through one of NACM and FCIB’s Professional Certification Programs is not only a chance to deepen your understanding of business credit, but an opportunity to learn more about yourself. For Dane Navia, CICP, senior credit analyst for Johnson and Johnson International (Singapore), earning her Certified International Credit Professional (CICP) designation was a transformative experience. 

Credit management is shaped by market cycles, economic trends and digital transformation. In an industry like this—you can’t afford to stand still. Staying ahead of the curve requires continuous learning, and many credit professionals build their expertise by earning certifications through NACM and FCIB’s six-level Professional Certification Program.