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Harnessing your soft skills in the age of automation
By focusing on and refining soft skills, credit professionals can enhance performance, relationships and communication in credit management.
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🎙️On today’s episode of Extra Credit…With automation, AI and technology dominating B2B credit discussions, it is easy to forget the importance of soft skills, especially for new credit managers eager to ride the tech wave. By focusing on and refining soft skills, credit professionals can enhance performance, relationships and communication in credit management.
Hear from…
⭐Chelsea Hirn, CBA, director of credit operations for KGP Telecommunications, LLC (Faribault, MN)
⭐Tracy Mitchell, CBA, director of accounts receivable for Trinity Logistics (Seaford, DE)
⭐Kevin Chandler, CCE, CICP, director of financial services at Zachry Industrial, Inc. (San Antonio, TX)
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