eNews Archive

The four-day workweek is making waves for its potential to boost productivity and improve work-life balance, but how does it stack up in the world of credit management?

NACM’s Credit Managers’ Index (CMI) has been hovering near non-recession lows for more than a year. In August, the CMI gained 1.2 points to 53.5 despite economic hardship.

Micromanagement is often seen as a method for maintaining control and ensuring high standards, but its hidden costs can be detrimental to both employees and organizations. The financial impact can also be significant, with decreased productivity, higher turnover rates and a toxic work environment that discourages growth.

Escheatment is the legal process of transferring unclaimed or abandoned property to the state such as bank accounts, uncashed checks, credit balances or other funds that have not been claimed by customers or vendors within a specified period.

Performance metrics are used to assess and enhance efficiency, productivity and success in organizations or projects. But they can also measure customer performance, assess risk and rank customers.

When it comes to managing credit limits, every credit manager has a unique approach shaped by their industry, company size and customer base.

Every generation has its strengths in the workplace. Baby boomers are known for their strong work ethic and dedication to their employers. Gen X is known to balance traditional and modern approaches in the workplace. Millennials are tech savvy and thrive in collaborative environments. Gen Z workers are the digital gurus who are quick to embrace new technologies and focus on inclusivity in their work.

During vendor selection, customers are expected to compare and negotiate terms. But what might lead them to switch to a new vendor, even if the current one is a good fit?