eNews Archive

Embarking on any construction project without a completed job information sheet is risky. Without complete and accurate job information, a company’s ability to secure payment through a mechanic’s lien or bond for their project may be compromised.  

Every credit manager knows the all-too-familiar sinking feeling that comes when your office tech is not working. Whether it’s as complicated as your automated collections system malfunctioning or as simple as your laptop not responding, it can be hard to know when and how to ask your IT department for help.  

Imagine you’re shipping a container of goods halfway across the world. You’ve done your part—packed, labeled and handed it off, but somewhere between the dock and the buyer’s door, something goes wrong. Who’s responsible? Who pays? And how do you make sure you still get paid? 

President Trump’s “One, Big, Beautiful Bill” signed into law on July 4th. Since then, Democrats have focused on its potential impact, warning that it could reduce access to health care and food assistance for many Americans—a message that has dominated the news cycle. Many of the cuts don’t start going into effect until the end of 2026, after the midterm election.

As a credit professional, conflict comes with the territory of credit management; you can’t always avoid it. It becomes even more challenging when customers are being uncooperative or responding with aggression. In these situations, credit professionals can either react emotionally or take a strategic approach to work toward a solution that benefits both the customer and the business. 

NACM’s seasonally adjusted combined Credit Managers’ Index (CMI) for June 2025 deteriorated 0.6 points to 54.1. “The CMI continues to show resilience in the face of great economic uncertainty in the U.S., and globally,” said NACM Economist Amy Crews Cutts, Ph.D., CBE.

A new law in California went into effect July 1, increasing regulations on business-to-business transactions by broadening consumer protection laws to include the commercial debts of small businesses. While credit professionals with customers in California are familiar with the RFDCPA, the newly expanded scope of the law places commercial creditors in unfamiliar terrain, prompting the need to reconsider California debt collection practices.

Years ago, while working for an electrical wholesale supplier, Shane Inglesby, CCE, corporate credit manager at Geneva Rock Products (Salt Lake City, UT), was required to attend an industry trade group meeting. Inglesby, who was new to the profession, had not yet been introduced to NACM, but after attending the meeting, he developed a relationship with the organization that would span his decades-long credit career.