Leadership Archive

Credit professionals in the B2B industry have a wide range of responsibilities in their role. Whether you are a credit analyst, credit manager, risk analyst, or any synonymous title to those listed—there are a few aspects that all professionals in credit have in common: assessing creditworthiness, mitigating risk and optimizing company sales.

Spearheading daily challenges and taking on the unexpected is expected. But let’s face it—no leader can do everything by themselves. Why it matters: Delegation is one of the most essential skills of management. It not only takes some of the workload off the shoulders of a leader, but it gives your team the opportunity to grow and learn in the process. A delegation of authority is a document that identifies the most effective model of distributing responsibilities and power to those involved in certain decisions. The best example is how those at the entry level handle more routine resp…

Credit managers have difficult conversations every day—whether that’s collection calls with customers, disagreements with sales or reporting to senior management. Why it matters: While most of us would prefer to sidestep conflict, for dynamic leaders in the workplace, this isn’t an option.

Every iconic superhero knows their strengths and weaknesses—and the best leaders are no different. Unleash your leadership potential and discover your own powers, whether you have the agility of Spider-Man, the wisdom of Yoda or the intellect of Batman.

Education is an asset that continues throughout your life. It doesn’t end after high school or college. Even in the workplace, your ability to learn is highly valuable.

The pressure to make quick decisions can often compromise the integrity of due diligence processes. When faced with tight deadlines and mounting expectations, credit managers may find themselves forced to cut corners and make rushed decisions. Why it matters: Maintaining a balance between efficiency and thoroughness is crucial to ensuring accurate risk assessments and protecting the company’s interests when financial stakes are high. By the numbers: According to a recent eNews poll, 79% of credit professionals said that their companies have experienced adverse consequences due to a la…

In an industry where decisions can have significant financial implications, mere competence is often not enough to inspire confidence. Credit managers must strive to cultivate a unique brand of “credit”-ability—a combination of expertise, integrity and professionalism that sets them apart as trusted partners in risk management.

One-on-one meetings offer a special forum for detailed discussions and personalized support. However, few organizations offer comprehensive guidance or training for managers to hold these individual employee meetings.