Leadership Archive

Great leaders can create impactful change, build sustainable relationships and leave a legacy of culture. But what happens when they leave?

In the dynamic field of B2B credit management, establishing your credibility and showcasing your expertise is essential. One of the most recognized ways to achieve this is by earning a Professional Designation from the National Association of Credit Management (NACM). However, the journey to certification can feel daunting, with numerous paths and options available.

Imposter syndrome is a psychological phenomenon that causes high-achieving individuals to doubt their own skills, ability, intellect or accomplishments. Though it may seem arbitrary for career-oriented, high-performing professionals to question their own abilities, self-doubt doesn’t discriminate.

The credit management industry is facing a critical juncture as an aging workforce approaches retirement, threatening to leave major knowledge gaps.

In today’s fast-paced business world, multitasking has become a key skill for professionals across industries. Multitasking is the ability to perform multiple tasks at the same time. It can sometimes look like juggling meetings or handling various projects both big and small.

Peter Drucker, ‘the father of management,’ famously said, “The most important thing in communication is hearing what isn’t said.” Feedback remains essential to continuous improvement and competitiveness. However, current feedback systems are broken and disliked by both managers and employees. They focus on the past, feel reproachful and often lack problem-solving opportunities. Insights-based system-wide approaches to feedback are needed now more than ever, as we have up to five generations in the workplace. Millennials and Gen Z require more novel approaches to feedback that allow for r…

Credit professionals in the B2B industry have a wide range of responsibilities in their role. Whether you are a credit analyst, credit manager, risk analyst, or any synonymous title to those listed—there are a few aspects that all professionals in credit have in common: assessing creditworthiness, mitigating risk and optimizing company sales.

Spearheading daily challenges and taking on the unexpected is expected. But let’s face it—no leader can do everything by themselves. Why it matters: Delegation is one of the most essential skills of management. It not only takes some of the workload off the shoulders of a leader, but it gives your team the opportunity to grow and learn in the process. A delegation of authority is a document that identifies the most effective model of distributing responsibilities and power to those involved in certain decisions. The best example is how those at the entry level handle more routine resp…