Podcast Episode Archive

On today’s episode of Extra Credit…Credit scoring models offer credit managers a structured framework to assess customer creditworthiness, allowing for more confident credit decisions.

On today’s episode of Extra Credit…Credit professionals are no strangers to mistakes—whether it’s making hasty decisions, overlooking fraudulent activity or miscommunication. Regardless of where you are in your career, learning from your mistakes can help you lead others more effectively and grow as a professional.  

On today’s episode of Extra Credit…Most credit tasks, such as reviewing accounts, managing collections, customer research and handling disputes, are inherently time-consuming due to their complexity and the need for attention to detail. 

On today’s episode of Extra Credit…From handling customer disputes to managing cases of bankruptcy, credit professionals are often faced with high-stress situations. However, prolonged stress can lead to burnout, particularly during the year-end when workloads intensify.

🎙️On today’s episode of Extra Credit…Year-end slowed or delayed payments have become common practice for businesses. Oftentimes, companies that operate seasonally or are facing tight economic conditions will hold off on non-essential payments, saving their credit debt for last. Many customers intentionally make late payments so they can report a stronger financial position at the end of each quarter or year.

🎙️On today’s episode of Extra Credit…When you’re at work, it feels like there is nothing scarier than getting called into the boss’s office. Whether it’s a performance review or notes on a recent project, getting feedback can be tough. For many supervisors, it’s just as hard to give this feedback as it is for employees to receive.

🎙️On today’s episode of Extra Credit…The credit department aims to maximize safe sales, requiring tough decisions. Denying credit is a last resort but sometimes essential. While it’s important to communicate the decision effectively, it’s equally as important to be mindful of the legal constraints surrounding what information you can disclose. Starring… 🌟 Nan Hannah with Hannah Sheridan & Cochran, LLP 🌟 Jason Torf with Tucker Ellis LLP 🌟 Karen Hart with Bell Nunnally & Martin LLP

🎙️On today’s episode of Extra Credit…Earning a designation from NACM’s Professional Certification Program is a powerful way to establish credibility and showcase expertise. However, the journey to certification can feel daunting, with numerous paths and options available.