Podcast Episode Archive

On today’s episode of Extra Credit…In today’s interconnected world, global trade credit is becoming increasingly vulnerable to financial crime. One specific crime it faces is trade-based money laundering (TBML). This is the process of disguising the illegal origin of money through trade transactions, in which goods or services are misrepresented.  

🎙️On today’s episode of Extra Credit…With automation, AI and technology dominating B2B credit discussions, it is easy to forget the importance of soft skills, especially for new credit managers eager to ride the tech wave. By focusing on and refining soft skills, credit professionals can enhance performance, relationships and communication in credit management.

🎙️ On today’s episode of Extra Credit … In B2B credit management, negotiation is key for securing payments, reducing credit risk and nurturing long-term business relationships. 

On today’s episode of Extra Credit…Credit scoring models offer credit managers a structured framework to assess customer creditworthiness, allowing for more confident credit decisions.

On today’s episode of Extra Credit…Credit professionals are no strangers to mistakes—whether it’s making hasty decisions, overlooking fraudulent activity or miscommunication. Regardless of where you are in your career, learning from your mistakes can help you lead others more effectively and grow as a professional.  

On today’s episode of Extra Credit…Most credit tasks, such as reviewing accounts, managing collections, customer research and handling disputes, are inherently time-consuming due to their complexity and the need for attention to detail. 

On today’s episode of Extra Credit…From handling customer disputes to managing cases of bankruptcy, credit professionals are often faced with high-stress situations. However, prolonged stress can lead to burnout, particularly during the year-end when workloads intensify.

🎙️On today’s episode of Extra Credit…Year-end slowed or delayed payments have become common practice for businesses. Oftentimes, companies that operate seasonally or are facing tight economic conditions will hold off on non-essential payments, saving their credit debt for last. Many customers intentionally make late payments so they can report a stronger financial position at the end of each quarter or year.