💻 Customer payment portals have evolved in the last few decades with the growth of automation—playing a paramount role of processes in the B2B credit world. However, the integration of automation varies across each portal. 🌟 Hear from Christian Pedersen, CCE and Sondra Thornhill!

Credit professionals must consistently learn to advance their careers, whether through on-the-job training and experience or formal education, supported by their company’s assistance. By earning designations through NACM’s Professional Certification Program, credit professionals can learn and enhance their skillset in various aspects of B2B credit.

NACM’s Professional Certification Program is geared toward all credit professionals—no matter where they are in their career. Whether just learning the ropes or a seasoned credit manager, refreshing your mind is always an option.

🎙️ On today’s episode of NACM’s Extra Credit podcast…  🤖Understanding the impact of ChatGPT in the credit profession is essential as it can reshape business operations and risk management.

In the B2B credit industry, continuous learning is essential. Credit professionals must master a wide range of topics, from financial analysis to customer service. Designations through NACM’s Professional Certification Program, offer a pathway to gaining the major skills and knowledge needed for this dynamic profession. Lorielle Champagne, CCE, regional credit manager at H&E Equipment Services, Inc. (Arlington, TX) said earning her Certified Credit Executive (CCE) designation was the next step in her education journey with NACM. “I had been wanting to achieve it as the CCE is a …

NACM’s Professional Certification Program gives all credit professionals tools for success. With six levels of certification, credit managers have a wide range of options to learn about—whether it is learning something completely new or brushing up on already-acquired skills.

 🎙️ On today’s episode of NACM’s Extra Credit podcast … Automation not only helps with staffing shortages, but it can attract the new generation of credit managers.

The goal for B2B credit managers is to wisely offer credit to customers, minimize nonpayment risk and foster business relationships. It is through NACM’s Professional Certification Program, that credit professionals are able to learn or re-educate themselves on various aspects of trade credit, becoming a more efficient credit leader in the process. Jackson Subbert, CBA, credit analyst II at Lennox Industries Inc. (Richardson, TX), earned his Credit Business Associate (CBA) designation to better understand the credit industry. “I was typically reviewing the financial health of different c…