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July CMI reveals resilient credit landscape

NACM’s seasonally adjusted combined Credit Managers’ Index (CMI) for July 2025 improved 0.2 points to 54.3. “By the numbers, based on what has already occurred, the NACM Credit Managers’ Index is showing continued resilience,” said NACM Economist Amy Crews Cutts, Ph.D., CBE.
 |  Sara Asomaning, Managing Editor  |  ,

NACM’s seasonally adjusted combined Credit Managers’ Index (CMI) for July 2025 improved 0.2 points to 54.3. “By the numbers, based on what has already occurred, the NACM Credit Managers’ Index is showing continued resilience,” said NACM Economist Amy Crews Cutts, Ph.D., CBE.

The Index for Unfavorable Factors deteriorated to 50.9, marking its sixth month in expansion territory. Two unfavorable factors are in contraction:

  • The index for Accounts Placed for Collection deteriorated 2.4 points to 47.7, moving back into contraction.
  • The index for Disputes declined 2.1 points to reach 49.7.

The Index for Favorable Factors improved by 1.6 points in this month’s survey, climbing further into expansion to 59.5 points. Three of the four favorable factor indexes improved, with the Dollar Sales gain of 5.1 points leading the improvement.

What respondents are saying:

  • “We saw more bankruptcies in the first week of July than we have seen in the first half of the year.”
  • “Bankruptcies are beginning to trend upwards in the South/Southwest.”
  • “We are seeing significantly more publicly traded clients with balance sheet problems.”
  • “Larger dollar delinquencies are generally coming down with paydown agreements and/or settlement agreements, but we have [had] an increase in the utilization of 3rd party collections for smaller accounts. Requests for extended terms and extra time to pay continue to escalate and thus we are requesting more information, including financial statements, more often from our customers.”

Find the full CMI report here.

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Sara Asomaning, Managing Editor

Sara Asomaning holds a B.S. in English from Towson University. With a background in writing, copyediting and proofreading, she has a keen eye for detail. Outside of work, she spends much of her time being creative with music, photography, and social media content creation.