On average, 35% of projects experience at least one major change, according to an Independent Project Analysis Group study. Despite being commonplace, they create some of the biggest headaches for subcontractors and material suppliers. Download the NACM Expert Credit Brief, Maximizing Your Leverage When Discussing Change Orders, to learn more about how to put yourself in the best position to avoid conflicts and get paid on time. The white paper powered by NACM Thought Leaders covers: Types of change orders What a change order should contain Common problems regarding change o…

In the credit industry, there is rarely a clear right or wrong approach to any given situation. Credit professionals are tasked with using their best judgment to find solutions to complex problems. This makes measuring credit department performance both challenging and necessary. Download the NACM Expert Credit Brief, Beyond the Numbers: The Art of Measuring Modern Credit Department Performance, to explore the wide range of formulas that exist to measure the ever-expanding list of tasks that fall under the responsibility of credit managers. Key findings in this white paper p…

Every company’s success starts with its people. But as the economy tightens, collection activity naturally increases and staffing in the credit department rarely matches the demands of maintaining collection efforts. Give your existing collectors every opportunity for success by assigning workload in a way that allows your team to divide and conquer collection activity. Download the NACM Expert Credit Brief, Guidelines for Assigning Collector Workload, to learn more about the different types of automation and how to persuade upper management of the benefits. The white paper power…

Business-to-business (B2B) credit professionals are expected to do more with less in today’s world, but automation can bridge the gap. Yet, most credit departments use automation in only 25% or less of their processes, according to an eNews poll. One difference between those departments in the infancy stage of automation and those in the advanced stage is the credit department’s ability to build a solid argument that appeals to upper management. Download the NACM Expert Credit Brief, Build Your Case for Automation, to learn more about the different types of automation and how to per…

Measuring days sales outstanding remains a long-standing benchmark for senior management because it measures the number of days it takes to turn sales into cash—despite many credit professionals not being a fan of it. However, there are several ways to measure DSO—some better than others. Download the NACM Expert Credit Brief, Managing DSO, to learn more about the different ways to measure DSO and the pros and cons of each. The white paper powered by NACM Thought Leaders covers: Standard or Average DSO Best Possible DSO True DSO Average Days Delinquent Sales Weighted DSO