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The State of AR Automation 2024

New automated tools are pivotal in attracting the next generation of credit managers, positioning B2B credit management at the forefront of technological innovation. As a data-rich profession, credit management is uniquely poised to leverage cutting-edge advancements.

This white paper, in partnership with BlackLine, explores how the current landscape of automation in accounts receivable remains mostly unchanged from 2023, yet the trends that have changed speak volumes about the growing demand for automation and curiosity about its benefits for the trade credit profession.


All White Papers Below

July 2024
New automated tools are pivotal in attracting the next generation of credit managers, positioning B2B credit management at the forefront of technological innovation. As a data-rich profession, credit management is uniquely poised to leverage cutting-edge advancements. This white paper, in partnership with BlackLine, explores how the current landscape of automation in accounts receivable remains mostly unchanged from 2023, yet the trends that have changed speak volumes about the growing demand for automation and curiosity about its benefits for the trade credit profession.

June 2024
Credit fraud is one of the fastest-growing challenges for businesses today. 2023 witnessed a rise in various forms of fraud, signaling a pressing challenge for businesses engaged in commerce. This white paper, in partnership with BrightQuery, uncovers how these trends have put credit managers on high alert. As fraudsters become more creative with their tactics, the potential for larger losses increases. From sophisticated phishing schemes to identity theft and falsification of financial documents, fraudsters are adapting to technological advancements and exploiting vulnerabilities in dig…

May 2024
This white paper, in partnership with Handle, aims to demystify the role of AI and data analytics in credit management for professionals in the field. It seeks to provide a clear understanding of AI’s fundamentals, its applications in credit and finance, and the critical importance of data in powering these technologies.  Our objective is to equip credit professionals with the knowledge to navigate the complexities of AI, leverage its capabilities for their operations, and harness the potential of their data to drive innovation and competitive advantage.

May 2024
B2B credit management is subject to constant change. With each year comes new tools, trends, and best practices that reshape the trade credit landscape. This white paper, in partnership with Nuvo, uncovers how credit managers are achieving their goals today, how that is different from their approach yesterday, and how they plan to accomplish their jobs in the future. Here we share the modern strategies that credit managers use to complete their core responsibilities and create value for their organizations.

August 2023
The B2B credit landscape is set to evolve, ushering in an era of smarter, more agile and data-informed credit operations. By integrating automated tools, credit departments can better serve their organizations, customers and stakeholders. Download NACM’s latest white paper in partnership with BlackLine, The State of Accounts Receivable Automation 2023, to discover current technology trends and what the future may hold for the credit department. Other key findings include: Most credit departments (82%) have only one to four team members involved in cash application Nearly half o…

July 2023
Credit managers are the professional investigators of the financial world. Just like detectives, they meticulously gather data from various sources, such as credit reports, financial statements, and bank references, piecing together the financial puzzle. Download NACM’s latest white paper in partnership with Thomson Reuters Confirmation, Unlocking Financial Trust: The Role of Bank References in Establishing Creditworthiness, to learn how bank references are imperative in the credit investigation. Other key findings include: 27% of companies lose more than $1M in revenue each year …

April 2023
On average, 35% of projects experience at least one major change, according to an Independent Project Analysis Group study. Despite being commonplace, they create some of the biggest headaches for subcontractors and material suppliers. Download the NACM Expert Credit Brief, Maximizing Your Leverage When Discussing Change Orders, to learn more about how to put yourself in the best position to avoid conflicts and get paid on time. The white paper powered by NACM Thought Leaders covers: Types of change orders What a change order should contain Common problems regarding change o…

April 2023
In the credit industry, there is rarely a clear right or wrong approach to any given situation. Credit professionals are tasked with using their best judgment to find solutions to complex problems. This makes measuring credit department performance both challenging and necessary. Download the NACM Expert Credit Brief, Beyond the Numbers: The Art of Measuring Modern Credit Department Performance, to explore the wide range of formulas that exist to measure the ever-expanding list of tasks that fall under the responsibility of credit managers. Key findings in this white paper p…