eNews Archive

One of the biggest challenges in business credit is ensuring customers adhere to contractual terms and agreements. Often, this requires negotiating terms and going the extra mile to protect your rights and ensure obligations are met.

Time management can be tricky when your day-to-day work feels unpredictable. Credit managers know how easy it is to get so wrapped up in a single task that their entire to-do list slips their mind. Whether you carefully schedule out every second of your workday or keep a tentative list of tasks that need completion, it can be hard to organize your time as a credit manager because there is so much to do.

Tariffs, taxes or duties imposed by a government on imported or exported goods, have gained significant attention in recent months. For credit professionals, tariffs can influence trade credit terms, payment schedules and risk assessments. They may also impact the cost structure of international transactions, affecting the pricing and profitability of goods.

Over the past decade, more U.S. companies have adopted a Shared Services Center (SSC), a centralized unit managing specific business processes for multiple entities within an organization. In B2B credit, some companies have an SSC to centralize credit-related functions such as credit analysis, billing, collections and dispute resolution. 

From negotiating bedtimes with children to negotiating the price of a new car, negotiation—a strategic discussion aimed at reaching a mutually beneficial agreement—plays a key role in many aspects of life.

Artificial intelligence is gradually becoming a mainstay for many credit managers, with automated credit processes powered by AI supercharging the work of many credit departments. However, with this new technology comes new anxieties around fraud. It is important to note that just as easily as AI can assist your work as a credit manager, it can also be manipulated by fraudsters who can use the new tech to target your business.

Those working in construction credit know all too well how important lien rights are on any project. Regardless of what stage a project is in or whether you are serving as a contractor or subcontractor, it is essential that a credit manager understands their lien rights in that particular state to best protect themselves from risk.

Credit professionals across industries have a lot in common, from their deftness with numbers to their careful evaluations of risk factors. One shared frustration among credit managers is an unresponsive customer, whether it’s a customer who has suddenly gone radio silent or one you’ve spent weeks trying to get in touch with, only to be met with a voicemail.