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eNews Archive

May 2, 2024
eNews

How to read a credit report

A credit report is a statement that includes all credit activity, both current and past, including payment history, credit limits and debt. Credit reports help credit managers uncover a customer’s risk level and likelihood of getting paid on time.
May 2, 2024
eNews

Tackle difficult conversations with confidence

Credit managers have difficult conversations every day—whether that’s collection calls with customers, disagreements with sales or reporting to senior management. Why it matters: While most of us would prefer to sidestep conflict, for dynamic leaders in the workplace, this isn’t an option.
May 2, 2024
Enews

Credit card surge reshapes B2B trade

In recent years, credit cards have surged in popularity among customers within the B2B credit industry. Why it matters: Knowing why this trend is happening is critical for B2B trade creditors as it holds the potential to alter financial strategies and influence business operations.
Apr 25, 2024
eNews

ChatGPT prompts for credit managers

Staying ahead often means embracing innovative tools and technologies. One such tool gaining traction is ChatGPT, an advanced language model that can assist credit managers in various aspects of their work.
Apr 25, 2024
Enews

When a phisher drops their hook, don’t bite the bait

Cyber criminals send over three billion emails per day through phishing attacks disguised as trusted senders. The scammer may use the name of trusted companies, or even your CEO. Unfortunately, the weakest link in a cyberattack is the person behind the keyboard—all it takes is one click on the wrong link.
Apr 25, 2024
Enews

Overcome chronic credit task procrastination

Timeliness is essential in the credit management profession, as delayed actions can result in missed sales opportunities, financial losses and strained customer relationships.
Apr 25, 2024
Enews

The power of job information sheets in infrastructure projects

Collecting important project information for payment documents, like preliminary notices or lien waivers, can pose a widespread challenge across the construction industry—and it can become frustrating when you realize essential project details are left behind when completing documentation.
Apr 18, 2024
eNews

Beyond the invoice: The changing landscape of B2B payments

Gone are the days of cash and checks, as payment methods have taken a leap into the future. Last year, we surveyed credit professionals on customer payment methods from most to least common. Checks topped the list, closely followed by Automated Clearing House (ACH) payments.