Technology Archive

Automation can help streamline repetitive tasks, reduce errors and ensure timely responses, improving overall credit management. A recent eNews poll brought light to the fact that 65% of credit professionals do not leverage automation for their credit and collections processes. Surprisingly, of the 35% who do, only 21% are satisfied with their automation or technology vendors, leaving room for opportunity for improvement.

In an era defined by the rapid evolution of artificial intelligence (AI), the profound impact of AI has become increasingly evident. Transformative AI technologies such as OpenAI’s ChatGPT have reshaped the business landscape by boosting productivity at the workplace. The use of generative AI in finance is expected to increase global GDP by 7%—nearly $7 trillion—and boost productivity growth by 1.5%, according to Goldman Sachs Research. AI has the potential to increase financial services revenues by 34% and economic growth by 26%, according to a report from Gitnux. Chatbots are also gaining…

Customer payment portals have become a seemingly permanent aspect of B2B trade with the growth of the internet and technology. These portals, such as Ariba or System Applications and Products in Data Processing (SAP), make it easier for the customer but often more difficult for the credit department.

In the rapidly evolving landscape of artificial intelligence, ChatGPT stands as a pioneering and transformative force. Developed by OpenAI, this state-of-the-art conversational AI system has ushered in a new era of human-machine interaction. With its remarkable capacity to comprehend and generate natural language text seamlessly, ChatGPT has emerged as a game-changer across various industries. This article delves into the fascinating world of ChatGPT, exploring its capabilities, applications, and the profound impact it is having on our daily lives.

The practice of customer pushback on the payment terms offer by their vendors is forcing the hand of creditors. If they accept the longer terms demanded by the customer, it will be extremely difficult to return the terms to the previous level. If creditors deny the longer terms, they run the risk of losing their customer.

In any organization, it’s essential to have accurate and timely financial data. However, manually reconciling cash and accounts receivable (AR) transactions can be tedious and error-prone, taking up valuable time and resources. That’s where the BlackLine Cash Application and AR Intelligence solutions come in—it’s a no-brainer decision for finance professionals looking to save time, reduce errors and gain valuable insights.

As one of the most popular forms of communication in the work world, email provides an instant way to get your message across and conduct business. Several advantages come with email communication and almost all workplaces use the tool to communicate internally and externally. In fact, 75% of credit professionals said they use email as their primary form of contact with customers, according to an eNews poll—followed by phone call (21%) and text message or postal service (3%).