Credit Managers’ Index (CMI) Archive

In B2B credit management, where numbers often speak louder than words, it’s easy to overlook the human element behind the figures. However, credit managers are not calculators; they are visionaries, strategists and above all, individuals with voices longing to be heard. Whether they’re negotiating credit terms with customers or collaborating with internal teams, credit managers want to matter. They want a seat at the table, not just as silent observers, but as valued contributors whose opinions shape decisions and outcomes.

Declining 1.4 points to 51.1, NACM’s January Credit Managers’ Index continues to point to weakness in the business economy. The fluctuation in the CMI suggests that the business economy is experiencing instability rather than a clear downward trend. “The CMI continues to show considerable weakness but without a deliberate trend other than bouncing around just above the contraction threshold,” said NACM Economist Amy Crews Cutts, Ph.D., CBE.

The NACM Credit Managers’ Index (CMI) ended 2023 just 0.7 above where it started the year. In December, the Index gained 0.3 to a reading of 52.6. The CMI continues to show considerable weakness but remains above the contraction threshold. “It points to considerable decline in credit conditions that are leading indicators of economic activity,” said NACM Economist Amy Crews Cutts, Ph.D., CBE. “The Fed’s aggressive stance to fight inflation has hit businesses through increased borrowing costs. The CMI is showing these stresses with higher delinquencies on accounts receivables and increa…

The global economy faced severe headwinds in 2023 that tested its resilience—a banking crisis, tight monetary policy and some of the worst geopolitical tension seen in years. Many countries demonstrated strength while navigating these challenges and performed much better than expected, but others succumbed to economic instability. A recent eNews poll revealed more than two-thirds of credit professionals believe a recession is around the corner if we are not in one already, while 31% see the chance of a soft landing.

NACM’s Credit Managers’ Index (CMI) remains in a narrow range around non-recession lows as it gained 1.1 points to 52.3 in November. However, credit managers are growing increasingly concerned about the state of the economy, citing more delinquent accounts, poor application quality and more bankruptcy filings.

NACM’s Credit Managers’ Index (CMI) fell 1.4 points to 51.2 in October. The CMI remains just barely in expansion territory above 50 and its lowest levels seen outside of a recession, said NACM Economist Amy Crews Cutts, Ph.D., CBE.

Credit managers have a special skill that no other professional has—the ability to predict the future. But it’s not based on magic.

NACM’s Credit Managers’ Index (CMI) gained 1.8 points to 52.6 in September. The improvement is welcome, but the CMI appears stuck on the precipice of a recession in business activity, said NACM Economist Amy Crews Cutts, Ph.D., CBE.