eNews Archive

Determining a customer’s creditworthiness is a key responsibility for credit professionals, but the process is complicated by the legal obligations of the Equal Credit Opportunity Act (ECOA) and Regulation B.

Credit professionals across industries have a lot in common, from their deftness with numbers to their careful evaluations of risk factors. One shared frustration among credit managers is an unresponsive customer, whether it’s a customer who has suddenly gone radio silent or one you’ve spent weeks trying to get in touch with, only to be met with a voicemail.

No matter how far along you are in your career, you can’t avoid the inevitable—a poorly-run meeting. Whether it’s a matter of not having a set agenda or lacking a clear end time, meetings without direction are purposeless.

Taking on an international account can be intimidating, especially if you’ve never encountered global international statements before. To best mitigate risk and build a strong relationship with your foreign customers, it is important to understand how and why their financial statements might look a bit different.

Credit professionals are no strangers to mistakes—whether it’s making hasty decisions, overlooking fraudulent activity or miscommunication.

Congress came back to Washington on Jan. 3 to officially swear-in Members for the 2025-26 cycle. This was also President Trump and Speaker Johnson’s first real test of their razor-thin majority–could Republicans avoid another debacle in their efforts to elect the next Speaker of the House? The answer was a tepid ‘yes’. Speaker Johnson was on track to lose the first ballot, with six Republican holdouts when he could only afford one. However, votes on the House floor can be kept open for an indefinite amount of time as long as the House remains in session. So that’s what they did. After the i…

Armed with the knowledge and experience gained through nearly two decades in the B2B credit industry, Roxanne Price, CCE, CCRA, corporate credit manager at H&E Rentals (Baton Rouge, LA), is prepared to lead NACM into the future with respect to the industry’s age-old principles.

NACM’s Credit Managers’ Index (CMI) fell 1.2 points to 54.1 in December. Coming off the 26-month high set last month, the weaker reading is driven by a large drop in sales revenue and dollars collected on due and past-due invoices.