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Earning a designation through one of NACM’s Professional Certification Programs can help credit managers across industries navigate career changes and promotions. For Michael Pica, CBA, CICP, credit and collections manager at Civil and Environmental, Inc. (Moon Township, PA), the journey to earning his Credit Business Associate (CBA) designation saw him through the transition to a new job.
On today’s episode of Extra Credit…Credit professionals are no strangers to mistakes—whether it’s making hasty decisions, overlooking fraudulent activity or miscommunication. Regardless of where you are in your career, learning from your mistakes can help you lead others more effectively and grow as a professional.  

Blog Archives

May 22, 2024
More than 50 years ago, NACM leader and visionary O.D. Glaus founded NACM’s six-level Professional Certification Program, in which credit professionals can gain the knowledge and expertise in the field of B2B credit. A program that not only equips trade creditors for the demands of their role but launches them towards unparalleled success.

May 14, 2024
The value of credentials in professions has risen in recent years. Though college degrees used to be the standard of experience needed to get a job—certifications are starting to boom. Being recognized as a certified credit professional shows commitment and dedication to your credit management career.

May 10, 2024
💻 Customer payment portals have evolved in the last few decades with the growth of automation—playing a paramount role of processes in the B2B credit world. However, the integration of automation varies across each portal. 🌟 Hear from Christian Pedersen, CCE and Sondra Thornhill!

May 8, 2024
Credit professionals must consistently learn to advance their careers, whether through on-the-job training and experience or formal education, supported by their company’s assistance. By earning designations through NACM’s Professional Certification Program, credit professionals can learn and enhance their skillset in various aspects of B2B credit.

May 1, 2024
In the B2B credit industry, continuous learning is essential. Credit professionals must master a wide range of topics, from financial analysis to customer service. Designations through NACM’s Professional Certification Program, offer a pathway to gaining the major skills and knowledge needed for this dynamic profession. Lorielle Champagne, CCE, regional credit manager at H&E Equipment Services, Inc. (Arlington, TX) said earning her Certified Credit Executive (CCE) designation was the next step in her education journey with NACM. “I had been wanting to achieve it as the CCE is a …