September 18, 2025

Imagine you’re a senior credit analyst at a mid-sized company. On Monday, you’re reviewing aging reports and finalizing credit limits for a new customer. By Wednesday, news drops that your company is being acquired by a larger competitor.

When most people think of a credit professional, they picture someone focused on collecting payments and monitoring customer balances or credit scores. In reality, the job extends far beyond credit and collections. From negotiating terms and managing customer relationships to training and developing their teams, credit professionals juggle many responsibilities. The higher their position, the more hats they wear.

Working in credit brings new challenges each day, whether you are deciding on the ideal credit line for a risky customer or analyzing complicated financial statements. With the role of credit managers expanding each day with new responsibilities, outsourcing tasks within the credit department can be a key part of the risk mitigation strategy.