ChatGPT: Revolutionizing the Credit Industry

🎙️ On today's episode of NACM's Extra Credit podcast... 🤖Understanding the impact of ChatGPT in the credit profession is essential as it can reshape business operations and risk management.⭐ Starring Elliott Jenneman, MBA, CCE, Chantal Rousseau, CCP and Eleanor Hartman, CCE!
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Member Spotlight: Checking All the Boxes

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​In the B2B credit industry, continuous learning is essential. Credit professionals must master a wide range of topics, from financial analysis to customer service. Designations through NACM's Professional Certification Program, offer a pathway to gaining the major skills and knowledge needed for this dynamic profession.Lorielle Champagne, CCE...
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Member Spotlight: Achieving Credit Success

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NACM's Professional Certification Program gives all credit professionals tools for success. With six levels of certification, credit managers have a wide range of options to learn about—whether it is learning something completely new or brushing up on already acquired skills. Heather Will, CBA, credit manager at Anchor Industries, Inc. (E...
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Bridging the Gap: Automation Solutions for Staff Shortages

 🎙️ On today's episode of NACM's Extra Credit podcast ... Automation not only helps with staffing shortages, but it can attract the new generation of credit managers.⭐ Starring Cindy Jacobson, former credit manager turned senior solutions consultant at BlackLine!💭 "When we look at the younger workforce, they don't want to work for an organizat...
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Member Spotlight: Setting a Strong Foundation

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The goal for B2B credit managers is to wisely offer credit to customers, minimize nonpayment risk and foster business relationships. It is through NACM's Professional Certification Program, that credit professionals are able to learn or re-educate themselves on various aspects of trade credit, becoming a more efficient credit leader in the process....
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Member Spotlight: For the Love of Credit

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B2B trade credit professionals are not confined to any one set of responsibilities or one single role. It's a profession that branches out into multiple areas of work. Even for those who did not start out in the profession at the beginning of their career—credit has opened doors for new opportunities. Through NACM's Professional Certification Progr...
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The Power of Job Information Sheets in Infrastructure Projects

🎙️On today's episode of NACM's Extra Credit podcast ...📃Without sufficient and accurate job information, a company's ability to secure payment through a mechanic's lien or bond for their projects may be in jeopardy.⭐Starring Isacc Kotila; Chris Ring; and Alissa Brown!
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Balancing Speed and Risk in Credit Decisions

 🎙️ On today's episode of NACM's Extra Credit podcast ... 📈 A seamless and comprehensive onboarding process accelerates time-to-value, maximizes product adoption and reduces customer churn, thus leading to many positive outcomes.⭐ Starring Anna Puryear, CCE; Dawn Collar, CBF; and Shane Stewart
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Member Spotlight: Strive for More

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Growing in your career means always striving for more. It means growing in your knowledge and skill set that will make you an asset for any company you work for. That is why NACM established the six-level Professional Certification Program for credit professionals to learn and sharpen their skills, further enhancing their credibility both in their ...
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Mapping the Path to Certification Success

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NACM's Professional Certification Program provides six quality levels of education for credit professionals either seeking new skills or sharpening the skills they already have. And for Angela Dixon, CBF, CCRA, lead credit underwriter at Cary Oil Co., Inc. (Cary, NC), earning one certification was just the beginning of her designation journey. Thou...
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How to Craft an Effective Job Description

​🎙️ On today's episode of Extra Credit ... Crafting the right job description to help attract the most qualified candidate is an art—and with millions of job listings on different websites, a well-crafted job description will help you stand out. ⭐ Hear from Marlene Groh and Roxanne Price! 
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Member Spotlight: Shoot for the Stars

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​At NACM, we pride ourselves on the professional advancement of our members. By providing them with opportunities to learn, grow and succeed, our members can not only improve but add value to the B2B credit profession—which is why NACM established its' six-level Professional Certification Program, allowing credit professionals to widen their credit...
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Member Spotlight: Credibility Through Certification

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Earning designations are not limited to those who are new to the industry. Whether advancing your career, expanding your knowledge on basic information or learning new skills, NACM's Professional Certification Program helps credit professionals with career growth. Designations can provide many benefits for your company and your customers....
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Upskilling in the AI-driven Job Market

🎙️ On today's episode of the Extra Credit podcast... Providing employees with opportunities for career development is now an absolute essential for businesses to compete and retain skilled talent!⭐ Starring Martine Dyer, CCE, CCRA, Dr. Merry Duan, DBA and Melvin Ucelo, CICP, CCE!👏 We also have a new podcast host in the mix ...
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Member Spotlight: One Step at a Time

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In B2B credit, business and law go together. Developing skills in business law helps credit professionals navigate complex legal environments, mitigate risks, protect assets and foster ethical conduct. Timothy Van Natta, CBF, clinical assurance division chief at California Department of Health Services (Sacramento, CA), just earned his Certified Bu...
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Member Spotlight: Reinvent Yourself

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​Credentials matter in credit. They enhance both your personal and company's value through education and improve confidence in your day-to-day duties. NACM's Professional Certification Program provides six levels of certification for credit professionals who want a deeper dive into their careers.Some credit professionals seek to earn designations t...
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How to Improve Your Credit Application Approval Process

🎙️ On today's episode of the Extra Credit podcast ... In a fast-paced business world, customers are looking to get credit approval quickly.⭐ Learn strategies to improve your credit approval process from Nuvo Experts Sid Malladi and David Fullham!👀 Hint: It's all about balancing speed and accuracy. 
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Member Spotlight: Persistence Pays Off

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NACM's Professional Certification Program gives credit professionals the opportunity to earn designations and apply useful knowledge to excel in their career. For some, the journey to success is a straight path—but for others, the journey takes them over a few hurdles before reaching the finish line. The certification program equips both new and ex...
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Extra Credit Hits Triple Digits: Celebrating 100 Episodes!

 🎙️ It's time to celebrate a monumental milestone--the 100th episode of NACM's Extra Credit podcast!💯 Over the past 100 episodes, we've explored a wide range of topics related to B2B credit management, from credit risk and collections strategies to mastering customer relationships and leading teams.🎉 Whether you've been with us since the begin...
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Member Spotlight: Sharpen Your Credit Skills

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Since the early 2000s, artificial intelligence has revolutionized business, creating new roles and boosting productivity. However, its lack of human elements like creativity and emotional intelligence has increased the demand for workers with specialized skills and knowledge. Through NACM's six-level Professional Certification Program, credit profe...
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