How to Speak the Language of Sales

It might feel like the credit and sales teams are speaking two completely different languages. But by putting the company's goals and objectives first, both departments can become an unstoppable force in driving positive business results.Learn more about the credit and sales relationship on today's episode of the Extra Credit podcast! 
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Member Spotlight: Stay One Step Ahead with a CCE

The credit industry is constantly evolving. Credit professionals can remain on the cutting edge by earning a designation through NACM's Professional Certification Program. Through the various designations, credit professionals are guaranteed to learn more skills and gain knowledge in credit management that will keep them one step ahead.Harinder Vir...
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Member Spotlight: Connections and Credentials

After NACM's 127th Credit Congress, many attendees reflected on their experience and the ample amount of opportunity to meet new faces and stay up to date with B2B credit industry trends.With several educational sessions covering a variety of topics, How Does Culture Impact Your Global Collections and Building and Construction Executive Exchange we...
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What Credit Professionals Can Learn from Social Media Influencers

 In the modern-day world of social media platforms, influencers have become some of the most prominent figures within the marketing and advertising industries. It may be difficult to think that there are any similarities between social media influencers and credit professionals, but some influencer characteristics are key to becoming a leader ...
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Member Spotlight: Advance Your Career with Designations

From day one, credit professionals are constantly improving their skills and expanding their knowledge in the B2B credit industry. But on-the-job learning can only take them so far. By earning designations through NACM's Professional Certification Program, credit professionals have the chance to stand out from others and perfect their skills.Kelly ...
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Member Spotlight: New Faces in Networking

NACM's annual Credit Congress brings hundreds of credit professionals together where they can learn new skills, refresh existing skills and stay informed on the most recent changes within the credit industry. Attendees also get the opportunity to network, hear from trade credit experts and learn information across a wide variety of topics.This past...
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Customers Are Struggling to Pay, July CMI Shows

 ðŸ“‰ NACM's Credit Managers' Index fell 2.6 points in July to 52.4, nearly erasing the jump seen in June. NACM Economist Amy Crews Cutts says the decline can be linked to major drops in three factors—sales, dollar collections and dollar amount beyond terms.Hear more on today's episode of Extra Credit!
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Member Spotlight: CCRA Crafts Confidence

As many of you have seen throughout our Member Spotlight blog series, earning a designation through NACM's Professional Certification Program can advance your career in credit in various ways. Not only does it increase your knowledge and establish credibility, but it increases your confidence as a credit leader. For Suzanne Jorissen, CBA, CCRA, are...
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Member Spotlight: Designations Spark Passion

​After dedicating several years in the same career or industry, it can be easy to fall into complacency with the information you have learned over time. NACM's Professional Certification Program provides credit professionals with the tools they need to expand their knowledge and skillsets and caters to those who have a passion for learning somethin...
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Credit Professionals Are Open to More Automation, Study Shows

 ðŸ’° Credit professionals have big plans to keep their businesses profitable and successful as the role of credit and accounts receivable (AR) departments continues to grow exponentially each day.🤖 One way credit professionals can stay on the cutting edge of this industry is with automated tools.🎙 Learn more on today's episode of Extra Credit fe...
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Member Spotlight: Credit Congress Is the Ultimate Tool

From certifications to networking and information gathering, NACM's Credit Congress remains a valuable resource to the credit industry. Now, merely a month later, many credit professionals are still reaping the benefits."My company is an advocate for NACM and encouraged me to attend conferences due to my interest in learning," said Martha Mays, cre...
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Member Spotlight: Countdown to Next Year’s Credit Congress

What better way to network and learn with colleagues than to attend NACM's annual Credit Congress and Expo? Last month, we held the 127th Credit Congress & Expo in Grapevine, TX with several new faces.As a first timer at Credit Congress, you may not know what to expect. "My first-time experience was both enriching and fulfilling," said Erika Ba...
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The Corporate Bankruptcy Wave Is Just Beginning

 ðŸŽ¤ Check out today's episode of the Extra Credit podcast! It's all the latest commercial bankruptcy trends.👂 Hear from Jeff Gregory, CCE; Mike Papandrea; and Jason Torf!
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Member Spotlight: Designations Provoke New Perspectives in Credit

​Credit management can be described as both an art and a science. The art side of credit is earned through experience with skills in communication, problem solving, negotiation and that gut feeling when assessing creditworthiness. The science side of credit is based on technical skills earned through educational programs and on-the-job training."Wi...
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Member Spotlight: My First Credit Congress

NACM's 127th Credit Congress provided an opportunity for credit professionals to experience educational sessions, networking and fun! Several attendees were present as first-timers this year in Grapevine, TX."Credit congress really exceeded my expectations," said Araceli Magana, CBA, credit analyst at Joseph T Ryerson & Son, Inc. (Vernon, CA). ...
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Is a Soft Landing in Sight?

​✈ Is a soft landing in sight? NACM Economist Amy Crews Cutts thinks yes!🎙 Find out why on today's episode of the Extra Credit podcast! 
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Member Spotlight: Credit Congress as a First-Timer

It's hard to believe that one month has already passed since NACM's 127th Credit Congress! Roughly 150 out of 830 Credit Congress attendees experienced the event for their very first time. Laura Luotonen, regional credit manager at Orgill, Inc. (Collierville, TN), a first-time attendee at this year's Credit Congress, is one year into her new job an...
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Member Spotlight: Credentials Build Confidence

​Credentials earned through NACM's Professional Certification Program are known for building confidence and creating opportunities that credit professionals require to succeed in the industry.Hiring managers want to know they are hiring the top candidates within the credit profession—and designations can help one candidate stand apart from ano...
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Making Credit Decisions Is a Team Effort

The latest episode of Extra Credit is available for listening! The best credit decisions are made in a team environment and several different departments can provide input. A recent eNews poll revealed 97% of credit teams involve upper management in credit decisions, along with the sales team (26%), treasury (9%) and customer service (3%).&nbs...
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Building a Culture of Trust in the Workplace

 â˜€ We made it to Friday! Spend your morning catching up on the latest episode of Extra Credit!🎙 This week we talked with Mike Hill, CCE; Amy Cook CCE; and Jennifer Seurer CCE, CICP about building a culture of trust in the workplace.
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